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Retrospectives for Humans

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Retrospectives for Humans
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66
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CC Attribution 3.0 Unported:
You are free to use, adapt and copy, distribute and transmit the work or content in adapted or unchanged form for any legal purpose as long as the work is attributed to the author in the manner specified by the author or licensor.
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Seattle has two of the longest floating bridges in the world, and in 1990, one of them sank while it was being repurposed. This accident was a classic complex systems failure with a massive PR problem and great documentation. That combination is an excellent frame for talking about incident retrospectives- the good, the bad, the vaguely confusing and unsatisfying. Come for the interesting disaster story, stay to learn about the language of blame and how to ask warm, thoughtful engineering questions.