General enquiries

If you have any questions concerning the entire ordering and delivery practice at TIB, our customer service is available from Mondays to Fridays between 8.00 h and 16.30 h on

Tel.: +49 511 762-8989

German National Library of Science and Technology (TIB)
Welfengarten 1 B
30167 Hannover, Germany

Specific enquiries concerning the TIB AV-Portal

If you have any specific enquiries concerning the TIB AV-Portal, please call any of the contact persons below or send us an e-mail.

Why not check out the TIB AV-Portal information pages. Here you may find answers to the questions you have.


Head of Lab Non-Textual MaterialsMargret Plank+49 511 762-4884
Product Owner of the TIB AV-PortalDr. Sven Strobel+49 511 762-14229
Purchasing audiovisual media, assistance in licensing issues and the provision of audiovisual media (with the exception of IWF)Lars Gottschalk
Tolga Karaarslan
+49 511 762-14224
+49 511 762-14227
IWF research enquiries, ordering DVDs, viewing filmsPaul Feindt+49 511 762-14221
Awarding television licencesElke Brehm+49 511 762-8138
Clarifying IWF media rights, awarding sub-licencesThomas Werner+49 511 762-14222
Transfer of metadata and mediaAnna Lichtenstein+49 511 762-14225


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AV-Portal 3.8.0 (dec2fe8b0ce2e718d55d6f23ab68f0b2424a1f3f)