As a small ISP providing a wide variety of services the challenge we have is to keep track of every service, maintain consistent systems and make sure that everything served is billed. Vybe Networks Inc. is a small ISP providing a number of services to our clients. We want to provide a simple interface that allows them to control everything. The system should manage all the configuration with minimal human interaction beyond activating clients and selecting services. some of the services we need to manage are: email (regular and virtual) web sites (regular and virtual) shell accounts databases (PostgreSQL and MySQL) telephones PBXs NetTask Manager (task management server) This presentation talks about how we manage this.