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Keynote: Why generosity turns to rage, and what to do about it

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No logo availablePlone Foundation
 Davis, A. Jesse Jiryu

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Keynote: Why generosity turns to rage, and what to do about it
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61
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CC Attribution 3.0 Germany:
You are free to use, adapt and copy, distribute and transmit the work or content in adapted or unchanged form for any legal purpose as long as the work is attributed to the author in the manner specified by the author or licensor.
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Abstract
On mailing lists, IRC, Stack Overflow, and bug trackers, we often act viciously toward newcomers. Why? Why do we start out trying to be generous to beginners, then turn against them? Similarly, we often say that we welcome pull requests, but when a newcomer offers one we ignore it or respond rudely. Why do we reject the generosity of others? I'll propose a theory for why generosity turns to rage, and a method for maintaining our composure and enjoying our interactions with beginners.