Business Applications as Free Software - Demystifying FUD
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openSUSE Conference 201937 / 40
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Goodness of fitLine (geometry)Business modelServer (computing)SoftwareInternetworkingCASE <Informatik>Product (business)Game theoryService (economics)FreewareOrder (biology)Level (video gaming)Computer animation
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Digital rights managementOpen sourceOpen setFreewareDistribution (mathematics)MomentumSoftwareSoftware developerPeer-to-peerCodeLine (geometry)ExplosionRevision controlComplete metric spaceLevel (video gaming)Projective planeSoftwareSoftware bugFreewareCartesian coordinate systemLine (geometry)MomentumCore dumpChief information officerMathematicsLogic gateRevision controlPhysical systemDigital rights managementPoint (geometry)Student's t-testOffice suiteKeyboard shortcutProgram slicingStrategy gameInformation technology consultingInstance (computer science)CASE <Informatik>Mathematical analysisUtility softwareMultiplication signCondition numberEnterprise architectureWhiteboardSoftware maintenanceSoftware developerCodeFactory (trading post)Shared memoryStallman, RichardDatabaseIntegrated development environmentWeb browserComputer programFunctional (mathematics)EncryptionSoftware frameworkComponent-based software engineeringSource codePresentation of a groupInformation systemsAuthorizationAdditionPublic key certificateOpen sourceCloud computingOpen setTorvalds, LinusCuboidSingle-precision floating-point formatRepository (publishing)Computer animation
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Revision controlCodeSoftwareOpen sourceData modelFreewarePay televisionInformation securitySlide ruleDependent and independent variablesProduct (business)AverageKernel (computing)MiniDiscIntelStructural loadSimilarity (geometry)Block (periodic table)Information technology consultingDigital rights managementSoftware testingSoftware maintenanceMetreOverhead (computing)Term (mathematics)Information securityCodeBlock (periodic table)Software maintenanceProjective planeService (economics)Software developerMathematical analysisInformationProduct (business)SoftwareLevel (video gaming)Digital rights managementPlanningExploit (computer security)BitSoftware testingInformation technology consultingCASE <Informatik>Patch (Unix)FreewareKernel (computing)Endliche ModelltheorieStructural loadAxiom of choiceCore dumpSlide ruleMathematicsPhysical systemValue-added networkMoment (mathematics)EmailSubsetBuildingWave packetWebsiteCoprocessorSound effectPerformance appraisalOpen setScaling (geometry)Arithmetic meanCollaborationismVideo gameCycle (graph theory)HypercubeControl systemRight anglePhase transitionSoftware bugCuboidComputer animation
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SoftwareMetreOverhead (computing)Term (mathematics)Block (periodic table)Similarity (geometry)Software testingInformation technology consultingDigital rights managementSoftware maintenanceCollaborationismOpen sourceStandard deviationDigitizingInformationPhysical systemArmPhysical lawStandard deviationRow (database)Level (video gaming)MappingOpen setCartesian coordinate systemDigitizingPhysical systemSoftware developerCollaborationismSoftwareFreewareOrder (biology)LoginRegulator geneShooting methodService (economics)CodePoint (geometry)Software industryTerm (mathematics)Projective planeMultiplication signData storage deviceFile formatInformation privacyTextsystemComponent-based software engineeringFigurate numberFerry CorstenEndliche ModelltheorieOverhead (computing)Customer relationship managementPoint cloudSingle-precision floating-point formatOffice suiteBit rateLine (geometry)Key (cryptography)Kernel (computing)Product (business)Control flowReal number2 (number)Design by contractMathematicsInternet der DingeUsabilityModule (mathematics)CodeReading (process)Computer animation
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Physical systemSoftwareOpen sourceChief information officerSystem programmingEnterprise architectureGoogolFacebookModule (mathematics)Standard deviationRight angleOpen sourceSource codeProjective planeDecision theoryLattice (order)Set (mathematics)Goodness of fitService (economics)Level (video gaming)Different (Kate Ryan album)Information technology consultingFreewareSoftwareFigurate numberChainCASE <Informatik>System callMechanism designCustomer relationship managementCartesian coordinate systemOffice suiteBitEstimatorCondition numberSinc functionBasis <Mathematik>1 (number)MereologyEnterprise architectureSoftware developerMultiplication signDesign by contractPatch (Unix)Shift operatorPower (physics)Digital rights managementTerm (mathematics)Virtual machineWordChief information officerCollaborationismInternetworkingPhysical systemInformationControl flowError messageOperator (mathematics)Game controllerAnnihilator (ring theory)Computer animation
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Open sourceService (economics)Peer-to-peerSoftwareMathematicsComputer programProjective planeCodeGoodness of fitComputer animationLecture/Conference
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Transcript: English(auto-generated)
00:06
Yeah, good afternoon everybody We are already on the final straight of the open SUSE conference 2019 Slowly heading towards the finish line. My name is Axel Braun and I will tell you about
00:21
demystifying thoughts So what are thoughts? thought is an acronym that stands for fears and certainty and doubts and These fears uncertainties and doubts are usually spread by interested parties in order
00:42
To make you scared to change away from their products and away from their services There are many thoughts around free software in the market because free software is also a game changer for established companies and
01:00
In this case, it's just a threat to their business model so Everybody is mostly okay if free software is Somewhere in the server room. I mean The internet as we have it right now would not exist if there is no free software
01:22
So as long as it stays somewhere on a very technical level everybody is happy to with it but as soon as it gets up into Closer to the user or closer to the business then the people get scared. So next to my Board hat from open SUSE. I'm also in the core team of the new health project
01:45
And this is one of these typical business applications that are highly affected by the spreading of fudge, so You know health is basically an ERP system enterprise resource planning system that allows you to run your business or in this case your
02:07
practitioners office Or a hospital so it consists of various layers. We're starting with person and community So all the stuff that you just need to identify a person his lifestyle
02:21
Where he lives and what conditions and so on the next layer is typically Covered by so-called AMR electronic medical records systems this is the layer when a person gets sick and enters a practice or a hospital everything that has to do with the person with
02:42
timings with Analysis and so on Then we have the ERP layer the is the management of the health institution so that can be laboratory information system that can be a pharmacy stock keeping financial accounting on all that stuff around
03:01
And on the last layer we still have some additional functionality for health authorities respectively the Ministry of Health and this allows the the ministry for example to Run vaccination campaigns or analysis over the health of the
03:22
of the people So if you want to know more about this take a look at the presentation from Luis Falcon on the very first day He was talking about federated networks with new health So no health as such as such a free software It's an official new package and it uses basically only
03:43
free components running on Linux based systems or BSD It uses the Postgres database. It's programmed in Python. It sits on top of the Triton ERP framework
04:01
It uses GNU PG for example for encryption for death or birth certificates or or digitally signed prescriptions So many Programs that you can get especially for your cell phone Gratis, but they are not free
04:22
Gratis means you don't have to pay with it and the first glance But if you look closer into it, you're mostly paying with your data for it But free in our case means really free. That means it offers you the four freedoms to run As you like to distribute the version or the copy of the program that you're currently having
04:43
To help others and learn so you can drill into the software analyze the code and change it by yourself and you can Distribute the changed source codes to give it other to give it to others and to improve the program
05:02
So Some examples I think these are some of the finest programs in the world For example, the Firefox browser is still my favorite after so many years KDE desktop For my personal feeling is one of the most flexible and ergonomic
05:21
desktop environments that I can think about Postgres database is definitely something that is enterprise ready and LibreOffice provides you basically with all the functionalities that you need There are many other applications available as free software and
05:43
Nearly everybody uses it in between even our so-called competitors if you think about for example the Amazon which is Looking for new stuff over here. There are heavy user of Free software, but for example, even Microsoft is using Linux in between otherwise their cloud
06:05
Service Azure would would not work So but nevertheless, I mean, I'm coming from a business consultancy side I've done enterprise architecture IT strategy and something like that and talk quite regularly to people on the sea level so CIO CEOs something like that and
06:24
if you when you talk with them about free software You end up in some popular so-called thoughts One of them is well free software. Hey, this is something this is coded by nerds in their back room and the piece are slice on the keyboard and
06:42
What I know, well, yeah Maybe I don't know about your office Situation but for some reasons is maybe true I mean many people or many projects started very small with a single person Linus Torvalds was a student at that point in time Richard Stallman started with his canoe utils
07:05
Also very much alone but as soon as the software was released into the wild there was really a big momentum where others were picking the software up and We are trying to improve this so Nowadays, we have already the case that many big companies contribute to free software as well
07:25
Of course mostly because they need it And they can take advantage of it IBM for example has bought reddit for the small amount of thirty four billion dollars So if somebody like IBM is paying thirty four million dollars, I think
07:43
We can be sure that there is a market for free software and that they are somehow trying to monetize this to get the money back so Free software is only coded by nerds and back rooms. I think this is wrong
08:03
Another one is the quality of code is low You see the company XYZ They are the market leader and their software must be good because they are market leader Is the quality of code better because a company has a high market share I would say no
08:26
There is a company who does regularly Code scans they're called cavity and They have analyzed proprietary solutions as well as open source software and what they found is the amount of
08:41
bugs per line of code and if you see this here Proprietary software has mostly 50% more box in it than free software and this is Quite simple, maybe this company has 50 developers, but free software communique may have 500
09:02
Developers looking at the same piece of code and then it's quite obvious why why box? Find more often and quite quickly So that the quality of code is low is definitely wrong The quality of code and free software projects is mostly higher than within commercial projects
09:27
Another thing that scares people especially on the CIO level is that well if this is free That means everybody can change the code. This is complete anarchy
09:41
Anybody can change anything and Just cannot be good So what is the fact the fact is that first of all most? All projects basically use version control systems whether this is mercurial or get whatever So within this version control system, you can identify basically any change that has to be has been made
10:06
Organizational a project mostly doesn't Allow I call it a newbie somebody just coming in to get in Hey, you're not coming a core committer and you can improve the code
10:20
No, it needs trust Even here in down zoos a community where we have a so-called do ocracy Those who do decide you can do anything what you like in your own home repository Plus it soon as it gets into a development project Then there are the maintainers of this project who are reviewing what you've done
10:42
In this package before it gets submitted into OBS and they make sure that the quality is right The next step that you then have to take is when you submit it to factory There are even harder checks for this There is a lawyer who's looking over there to make sure that this piece of code that you're submitting is under the right license
11:01
That it is a free software license and put not the whole project into danger because it contains some proprietary code all right, so Before the change really gets into the Core there are a couple of reviews You can do what you want at home
11:22
When nobody's looking at you, but definitely not in the project that you are committing to so this fact that everybody can change anything is Definitely wrong. So once you have the system up and running
11:42
You need support if you buy software from vendor you have exactly one vendor From whom you can get support Free software due to the fact that is free And if you share knowledge it gets more and not less in a free software project
12:04
You usually have more than one vendor who? Can look into the code who can provide service and you have the freedom to choice you to choose your software partner here You are free to select the vendor from whom you want to gain your support
12:24
Additionally to this we have various models of collaboration for example a freemium commercial model That means the base of the software is free if you want additional features you have to pay for it and By this the become the
12:42
Company as such gains income so that there is no support is Definitely wrong on the other hand what I would like to add here if you have a commercial company And I'm talking about really a big software vendor at the moment It does not necessarily mean that due to the fact that you pay a high amount of money
13:04
And we're talking here about 22% of the license fees Annually for maintenance cost that you receive a good service So I have at the moment a high priority ticket open with this vendor Which affects basically the whole material requirements planning when in within one of the production plans?
13:24
Which is not working properly under certain circumstances? So it is really affects the stock level this affects production after three months They have not even finished the the analysis of this bug and I cannot say that this is a service level Which is worse 22%?
13:41
license fees annually so another popular thing a Free software is unsecure Okay, so first of all yeah, and free software we usually don't have a
14:02
Thread by patch days if you're a tumbleweed user you know that New software including patches comes around mostly every day in some cases where open QA test fails It takes a little bit longer that means We have maybe only two or three days where we get after which we get again an update
14:33
If the software is Disclosed or if the code is not disclosed is it more secure why in general not because this security by
14:43
Obscurity has never really worked, and this is the reason why we still see so many so-called zero-day exploits That affect Specially users of a certain desktop operating system. Let's go to that way So yeah, take a look at the box light
15:01
Another thing is that the free software community? Mostly reacts much faster on new threats than commercial vendors So this is also a Situation or effect that cavity has found out So in average the Linux kernel developers need six days
15:25
if you think One week back we had the so-called zombie load back a new bug affecting Intel processors The patch was available after one hour after this bug was released
15:41
One hour now it needs to go into the to the kernel maintenance side Cycle and will be available quite shortly so free software is unsecure Definitely not
16:01
so another thing Common sense you know maybe your aunt or grandmother says oh What next course that is on X? What costs nothing is nothing? Yeah, I would say the best things in life still are free So
16:22
Just the fact that you're not paying license fees upfront Doesn't mean that free software doesn't cost anything so if you're Introducing software into a larger scale into your company Then you're affected basically by the similar or the same cost blocks that you're having
16:44
When you're introducing proprietary software So that starts for the costs for introduce for introduction of the software and consulting So usually if you don't have the skills by yourself if you are not willing or able to build them You can buy them on the market. So you need to have a couple of consultants come in to run the project
17:05
If you have a project you need some project management project managers usually don't work for free as well Twenty-five years ago. We did a software evaluation for production planning and control system for a customer and
17:24
we asked various software vendors for a request for information and We got from one customer the answer from one vendor the answer work our software is highly customizable There is no additional development needed
17:41
Yeah, we're laughing loud and in fact You basically need small adaptations And if there are only if this is only the layout of the invoices the additional header the footer or whatever You always need some small developments or larger developments in your custom in your in your software And here you of course have to pay for it
18:01
When you introduce it and it's new to the people you need to train them training costs money Once you're in the stage that you finished all your building you go to testing The so-called user acceptance test to make sure that this is what you're going to be using is
18:22
Supporting your business. So this the users and the key users need to run through test cycles that binds their workforce that means We have some costs here as well and Finally, we need to have some kind of documentation Documentation where you can look up what the special customizing for your company are
18:47
Finally once the software is introduced you have usually two weeks four weeks eight weeks so-called hyper care phase where the project team stays on site and makes sure that upcoming issues are solved in a quick time and
19:05
After this hyper care phase is finished you hand this over to the maintenance team and Yeah, maintaining a running software is also something where you have to allocate a little bit budget for So basically We have all these cost blocks as well, but finally we have no license fees
19:26
Not only license fees and all the mess around it to give you an example the German government pays annually 250 million euros just for desktop licenses and they are not really sure whether this is the full truth or not
19:42
so To have a little excurs into licenses If you look at licenses of commercial software when us not only the end-user license agreement Which you always click away when it comes up during installation you find out that these licenses are
20:02
Quite complicated. There are companies specialized on consulting and license questions This is not something that you read Right after dinner in the evening To make sure that you Are paying license fees in a proper manner the software supplier is doing out
20:23
It's every now and then so they come along and do metering say oh you have registers 2,000 names users, but we see 2,500 so please pay Every now and then I mean we have a saturated market especially on the ERP
20:42
So if you want to grow there, how can you do that? This is like the citron, you know when you want to get the rest out of it. So you have to Get the money basically from the allocated customer base if you cannot increase the customer base So you see every now and then license changes and one
21:01
Well known thing here is the so-called indirect usage So this indirect usual usage was introduced by also a large software company They found out Their customer has a CRM system running in the cloud
21:20
Why are which the customers of the customer are ordering their products? So the CRM system was creating in the ERP system a sales document This is not done by Say it's clerk it could be done and it's not really done by yeah It's finally done by a customer
21:40
But you cannot license the customer as such because all the customers of Amazon if you think about this 40 million customers Maybe that Amazon has here. You cannot ask for a license fee for each of this customer So the software company said well you have an indirect usage here and we want to have money for each Document that you are submitting
22:01
Hang on. Give me a break So they ended up in court and to make the long story short The customer lost the trial. He had to pay 60 million pound Additionally license course to the software vendor and all the other customers of this software vendor somewhat really
22:21
Nervous because this is a real serious cost threat for them now So this is why I say the mess around Licensing costs an additional overhead where you have to take care for and I found this little charter. Sorry for the quality. I copied out of a paper
22:47
The voice ev.org asked about 200 large software vendors in Europe various questions about Their on-premise software installation and there are three key figures which I would like to
23:04
Point out for you. So first of all, they were asking or second of all is the license model, okay? Roughly 40% saying yeah, the license model is okay But 55% say no. Sorry. The license model is not okay. Are your contracts? Okay?
23:25
This is this one here 32% saying yes, the contract is okay, but 60% Disagreed they are not happy with the contract. They are not happy with the license fee and potentially also not happy with the service
23:41
So if they looked at the satisfaction of the on-premise vendors Cisco was basically rated highest the customers were quite satisfied with the service and the products they're receiving and Oracle had the lowest Satisfaction rate And there is another Key figure which I would like to point your attention to and this is this one over here
24:05
Exit plans so due to the fact that you're not really happy with it. Do you plan to exit not Brexit? So they stay in Do you want to change your vendor and exit from there only 18% say? Yeah, we want to do that and
24:21
about 60 70% say no, we're not doing that and do you think why can you imagine why anybody? Yeah, it's a vendor lock-in you know you're having this software and software vendor at a certain point in time has you by the neck and
24:44
It's probably a very high amount of money that you need to spend a lot a high internal effort to get out of it Right and this is another impact of Licensing so what cost nothing is nothing is definitely wrong to my understanding
25:07
so Free software has less features Yeah, every project start small We got that in the beginning if you think at the first Linux kernel and take a look how it looked how it is Some 12 million lines of code later, of course
25:24
It has grown and here in the open SUSE project. We have a kind of Anarchy in terms of features we have what's rich once phrased a so-called Duocracy those who do decide if you think that the community can take benefit of this or that feature do it
25:46
Implement it submit it and make it available for everybody Right and mostly it's much easier to get new features into free software and into commercial software Because of this freedom to act right the free software is basically about
26:06
collaboration Get the code modify it improve it and give it back. So if we're working together we're creating a great system And that's the point The second one is that everybody of us is keen to work with open standards
26:22
Because open standards allow you as well to work on top of these standards and to gain improvements from there So if we're talking about digitalization internet of things or something like that that cannot work without free software Otherwise you're locked into this single vendor world where everything works nicely in this world
26:45
But if you look outside if you look over the fence you're lost Apple is such a great example. Everything within the ecosystem is nice, but if you leave it that are not So the interoperability between software components is key a good example for this is
27:02
Is or 26 300 does that know anybody? exactly the open document format for office application, so this is a standard it's a worldwide standard and If you save your stuff in ODF format
27:23
You can make sure or you can be quite sure that most software supports this there is of course one big software vendor which does not support this and why they're using their proprietary solutions in order to create a vendor login and
27:41
with this solution, they are not even compliant to the General GDPR general data protection Regulations that and shoots going forward as we call it in German because the Netherlands the Dutch government Found out that they are submitting between 22 and 25 thousand so-called service points to their
28:06
service Somewhere in the world, of course, they are not specifying what they are sending They have also not asked you for permission before so the the law is broken a million times each day and
28:22
What scares me most is that nothing is happening? But if your little grocer store Around the corner has a wrong page on or a wrong sentence on the imprint of the West website Then you can see the strong arm of the law getting bitter and this is This is a serious threat I think so on the one hand
28:44
You really have to make sure that you're compliant but if other companies big companies are uncompliant Then basically nothing happens. So if you want to be sure and Happy with your applications make sure that you use documents in the open document standard
29:04
Give you a nice Example about okay. Yeah less features. No wrong because we are always able to improve To give you a nice example of this kind of collaboration is the so-called injury surveillance system the injury surveillance system is
29:25
Recording of violent injuries that can be an accident robbery self-harm sexual assault or whatever The whole development is ICD-10 encoded ICD-10 is an encoding system for medical
29:43
Diagnosis All right, it is geo referenced with open street map So you can later on identify where your heat Maps or you can create a heat map and find the hotspots for
30:02
Accidents for robberies or whatever within your country this module was a development by the Ministry of Health in Jamaica and It has then been given back to the new health community It was built into the standard and now everybody can participate from it or take benefit from it
30:21
And I think this is a very positive example on how collaboration with free software is working so Another more more is you're not getting fired for buying IBM Microsoft or SAP or whatever major company
30:45
If things are working Nobody cares what software it is that you're working with But as soon as you have a problem You're of course more Attackable when you have a solution which is not in mainstream
31:00
All right and mainstream is for example IBM Microsoft SAP whatever So as a strong as a CIO You have to be quite strong in this. Let's say it that way On the other hand, you're not getting fired for buying
31:21
It's only partly true I mean we every everybody of us has probably heard already about Failed software implementations and it was a big one last year. And what do you guess how many? Euros did they burn on a failed software implementation 2 5 10 20
31:40
Come on, give me a figure Sorry 700 million Does not sound bad any any other figure? So a German retail chain wanted to introduce a standard software and they burned 500 million euros
32:02
before they stopped the project and I Don't think that in this case you can say you're not getting fired for buying who is still true So there's still some risk but to get the software into a Company to get free software into a company. We have a problem with the tenders respectively with the call for information
32:27
because These are two completely different mechanics how a software gets into a company It's push versus pull if you have a commercial company Then the software is pushed into the company who needs it
32:42
So are we want a new CRM system? So what are requirements? Yeah, let's take a look at Gartner fourth quadrant who's in there? Yeah, we write to them and Wait that the information comes back Free software doesn't work like that For free software you have to become active by yourself
33:02
Because free software is pulled into the company. All right, there is mostly no Project office that Is receiving any calls for information and saying hey you sugar CRM. Can you please describe what our
33:21
What are your answers to our questions? No, that doesn't work that way All right, you need to become active to bring the software into your company or into this company other thing is that Free software projects will probably not invite you for a decision meeting in a nice hotel in Hawaii or somewhere else
33:42
But that's a different story So the fact you're not getting fired for buying IBM or whatever This is partly true Yes This is a set if you're without the mainstream You're always getting more attackable. And if you look at the sea level CIO CEO, it's quite a political thing
34:06
Yeah, finally, we have the questions about the risk Because as CIO you're responsible basically to keep the system running and to make sure that your business can work with it so If everything works nobody cares
34:23
If something goes odd if something goes wrong if it's breaks, where do you put the risk? So first of all, you need to select your support partner in the free software world We have many companies that are providing support For legacy or for proprietary applications. There's mostly only one company and even if you pay a shitload amount of money to them
34:46
It doesn't necessarily say that you receive a very good service quality So now you have the freedom to choose your support partner Then finally you need to agree on SLA service level agreements. It's something different whether you have
35:03
Support weekly from 9 to 5 by phone or whether you have a seven days 24-7 Support by Telephone by internet and maybe by direct consultancy that your SLA's
35:21
Have mostly a on death always a direct impact on the price that you pay for the service Finally train the people. I mean if you have all the service outsourced That looks good on the first glance But if you look behind it You just have trained the outsourcing partner and after three months of the stuff has completely changed
35:43
So the the know-how is gone. So you start again, right? So they're losing they're solving a problem somewhere in abroad. I call it You get a solution back you look at it and say come on. I cannot be true So you start investigating by yourself and do basically the same
36:01
investigation two times one was the external partner one with yourself and I mean I've seen this a couple of times with outsourced service contracts It's mostly not ideal, but it looks good in terms of management figures So finally make sure that you properly partner with your free software project
36:21
Because then you can directly influence the product quality and make sure that the patch that you've developed For this problem ends up in the next release alright so Free software is a shift basically from a vendor oriented approach to make sure the vendor gets enough money
36:41
to a customer centric approach you as a community member can use your power to improve the software and the service and Was this finally your operation? So the question or the the risk with free software is in my understanding no issue
37:04
so Let's summarize up a little bit or let's start a summary with an estimate from from Gartner They said in 2011 well 2016 open source software will be included in mission critical software portfolios within 99% of the global
37:22
2,000 enterprises I don't think they're right The reason for this is quite high software quality We have a controlled development and finally you have the freedom to choose the freedom to improve To make sure that you get the right software partner and the right conditions for your company
37:45
Some big users of free software for example are IKEA since many many years They are running their retail system on on a Linux basis Of course all the big ones Google Facebook Amazon are using free software and take advantage from it
38:02
Partly they're feeding back into the community partly not SAP has a new software release which is called Hana and This Hana runs. I will not say exclusively, but for a very large part on zuzo Linux Enterprise
38:21
Alright, so if you're now getting an on-premise installation. It's for the most part SLE software running underneath and as already said Microsoft Makes making use of free software for themselves quite a lot because otherwise their as a Software would not work, and you think or do you know what I think that the coolest gadgets is that is running Linux
38:47
Any idea any proposal sorry I still take the microphone. I'm hearing badly Call making machines that run on Linux
39:02
Um somewhat I Think this one here the Tesla. They're using Linux internally as well. I think this is probably the coolest gadget so To make the long story short to sum up there is a lot of wrong
39:22
Wrong words about free software in the market and All of them are basically wrong There is only one really one mistake that you can make with free software And this is basically not to use it and that's for today. Thank you very much. I'm
39:42
Happy to answer questions Thanks Coincidentally coincidentally I have the same foot towards proprietary software besides some other issues
40:06
Um Have you Compared that because I mean we can argue in the same way we can say like hey There is some geek programming this proprietary software You don't see the people and you don't see their code that doesn't change anything about the people behind the project
40:26
So if we compare this Can you point out? Something and then tell people well actually if you have those fears Those are exactly the fears. You should have towards proprietary software plus more
40:42
Yeah, this is a good question Actually, I haven't compared that to me or to check against what are the fears against proprietary or yeah the fears against proprietary solution because I Figured out or unnoticed every now and then the more license fees the customers are paying the more happy
41:03
They seem to be even Though they don't really get a good get a good service back for this. This is Strange but I couldn't really found I find out what the what the reason for this is does it answer your question?
41:24
Thanks any more questions Okay, thanks a lot have a good way back