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How Ticketmaster are measuring and managing technical debt

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How Ticketmaster are measuring and managing technical debt
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133
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“Software decays. Martin Fowler tells us that debt is inevitable. Even with the cleanest code in the world and the tightest dev practices and methodologies, technological change will still outpace you. The app you're working on today is already out of date. Apps depreciate. Infrastructure depreciates. Architecture depreciates. Just as Lehman brothers did, we all risk paying the ultimate price for unmanaged debt. Resurrected dead code took out Knight Capital, an investment house by racking up almost $1/2bn within hours. Ultimately debt management is a business decision - so how do we as IT professionals source and present the right data to influence the decision makers? Join Simon Tarry, engineering manager at TicketMaster for a journey of how to measure the unmeasurable. From the heart of the systems that provide massively scaling services for Olympic ticketing, to the cutting edge mobile technology that lets you choose the best seats, we'll discover how we got the right data to the right people to get maintenance on the map.”