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Hello Government – Better governance in 140 characters?

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and thank you and
if
you open words my Geraldine and how of the Republic of program management team and also put together the Global Innovation gathering I together with the help of many great you for this year and this is the final session on that we can have as the Global Innovation gathering we've been having great tools outside and a train of the last days where we've had a lot of Micah tools from all the fantastic people joined from all over the world this year we've been making fantastic things that the makers space and this and last day Republica we have been fitting the stage states with a number of really great sessions and I'm very proud to be moderating the final 1 we had a session this morning already which is
also kindly and co-organized by the Ministry for Economic and cooperation and development and this last session is also our organized by the ministry and the 1st session we had this morning focused on on freedom of speech and the digital media being used by different activists around the world and now in a kind of time that around and look at the government perspective as things so this session has the title hello government better governance and 140 characters and we are going to be discussing how governments around the world using digital media for political participation in communication the citizens and ops and the downside that has now this down and
introduce my wonderful panelists to you but I'm very proud to have come from the Ministry of Economic Cooperation and Development missiles laminar who has a background in human rights before she joined the B and said she was working at the foreign ministry and has and yes extensive background on this topic matters and is now head of the Department of basic questions and policy questions in the bilateral development communication at the Ministry welcome and the next allow mainly just so long give a great speech on a stage 1 very very
happy to have with us primers podcasters is the policy director at the Center for Internet and Society and uh I guess a very happy to have you here thank so much to tools back-to-back and DDA of kindly joined as I'm so sorry she really good at like 9 and a lot of really long last names you coliform who are you have you tried a try another thank bearing with me and I'm really really happy that you could join us today i and d is the director in charge of the ICT Ministry of Youth are Ministry of Youth and ICT in Rwanda a country that's really taking very great steps are in this topic matters I am very glad you can be with us today and I think as that I'm kind of guests appearance panelist and then ask of and tested and you're somebody who is on doing great research on he governs matters that are hope to join us in the course of this discussion can make fishball out of it so with that i'd like to kick
off the topic matter with just a little story so I was in the 1 on the last year and I had the honor of meeting the Minister of ICT in use and and and have great friends of Rwanda will help me organize this meeting but just before the meeting I wanted to make sure this happening in a sentiment tweet and he responded within minutes and after into the same thing happened send tweets a man this was such a great into your great question and I got a response
within seconds basically I was so impressed with this I actually said to into had really wish there was more this kind of direct political communication culture in Germany and usually say that many of the governments in countries that I travel to me have a kind more open attitude to was this than we do in Germany now yesterday you sent to to the head of the development of group within the German parliament stepmother this 1st me this morning and and what happened next it here um but for a minute that that the mike with me so when we just read but uh in anticipation of today's meeting and uh among a few minutes we got also the response from uh from from hot and uh I was actually very pleased to see also that the same trends which is happening is also is not only a random uh thing it's happening everywhere so and provide a contrast of the of so recently at the World
Intellectual Property Organization there were discussions going on about things that I follow and I was unhappy about the position being taken by the Kenyan government and I was having a discussion
with another of the canyons about it and you know the be treated act Kenya and I found out that and you know how often are the responded to the what we were saying by not only replying to us on Twitter but by actually going to its senior officials negotiated at the World Intellectual Property Organization for getting a response and you know peace that on on Twitter for us and I thought that was fantastic and by contrast the Indian government the responsible organizations of the responsible departments even on Twitter but from punishment and yeah very honored to be on the panel review of and and died moderators question that you would like to be more in
contact with the governments and you might be surprised to learn that the use of economic cooperation development as the 3rd strongest presence of the German government so you're welcome to follow us on you dual Facebook Twitter and Google + and you example of runners impressive white you entry takes his own way why do you think that is I mean like please don't take this the wrong way but you would expect ministries were in charge for instance of Internet questions in Germany to sort of lead the way when
it comes to using these media to get into a dialog about things than that taking care of like building up by infrastructure making policy decisions about net political questions so how come the instead is the strongest 1 in the bunch all if we work together with our development partners we have to be um um trendsetter and so my thinking in our cooperation with developing countries so we have to find their own ways that we can certainly be of assistance and support their decisions and and in the new government and so that remuneration from abroad is kind of training the ministry to the front of the political bias is an interesting an interesting take so where is the inspiration come from D it maybe you can explain to us
a little bit about the political culture in wider and why the government's taken such a strong stance to use specifically Twitter also to reach out to its citizens um face from the on and distinctive um
at the time the leadership the top leadership of and vary from the very early stages got freely uh felt the engage and even give the direction so if I go back to the last 15 years of our leadership that's already but in the year 2000 had already a clear understanding a clear vision of where they want to do to more from the from and there there was this a succession of investment a succession of decisions made already during that time in terms of putting the structure uh this was omitted in our muscles our investment in terms of fiber-optic connecting on the corners of the country but also a strong desire to connect the citizens and haven't Twitter like when governments so strongly on a
saving of other kind of France and your health ministry has like an official spring up where they answer questions about health and they're all these stories of like well I a problem so I just said the president would a tree and text editor seems a bit too good to be true so why alliance distinctly this social network has and I know it sounds too good to be true but it is it is true that starting from the example you just give from the President of the Republic
is among the few leaders who managed in his own account normally you have politicians most of the time they have an office in terms of competition managing the account of the present but he's the 1 himself managing user account so I have uh met a lot of people just tried to create and then got excited because there no that of the present apply to them directly so this is a model of governance where a government want to be a little bit more close to the to the citizens listening the citizens and also it's it's the holy foot of being more transparent more open but also be more comfortable accountable to the constitution so it don't pick up on that because has on another thing that the minister said as interviewing him is that the tree is more it's important as more important maybe even a phone call or an e-mail because it out in the public domain quote how that raises a critical question no especially when when looking at these median development context same I think that would apply to Germany because not all people have access to these media so where does that leave the rest of the people were not sending tweets have was being heard the best of those it's
something that he had this inference inside even around about 3 years ago almost now when the Indian government was developping its social media guidelines the central government that has been pointed out of that all we have to be
very careful that Twitter and social media and feasible goal all these things aren't given preference all were all those who were actually traveling from their villages due to go see the parliamentarians or were those were actually you know engaging in offline protest because after all only around 10 per cent of the into the population has internet access of course that might make this of a you know in an older time deterred largest into the population the world I think but it's still not a large part of the Indian population that has good access to the internet still and I'll to give 1 concrete example that came up recently rather than just the sphere of in the US the did a big data review of recently and they found that there was this of act that the municipality of in the US was using to detect where there were potholes in the wrote a case of people could download that and and those things about it appropriately respond accept yeah and this is perhaps the expected it was mainly richer people for downloading those apps people with smartphones and what ended up happening was that the resources of the government were being diverted to the elite rather than being spent as otherwise what's so that's an important concern that we have to be mined while encouraging accountability and direct communication I would be interested on your take on this to the question of the digital divide a when it comes to designing partnership programmes with other governments but also I thing that applies to the German context of well I think he has a great potential for good governance and I did I agree with you that there is a danger all terms and increased imbalance between those who have access and those who don't have access and to the to be connectors 1 thing but to be capable of using social media as another so capacity-building I think is at hand and and you have to take into consideration local and quicker communication and and consumption habits and the cultural context a societal context Of course there is in
some rural areas maybe there is a high density of of cell phones and you can send to you can send an SMS there is a portal and maybe just fixed the but the tool itself or a
new social media is just a tool it's neither good nor bad but it said still depends on decisions that are taken after in the messages sent and which ever way too with the decision maker but I would like maybe to just 2 of the a little bit
on the run and context again not everyone have a has a smartphone in we have people were very very basic forms can only send text so it in on case-by-case and depending on the level of penetration of ICT level of literacy there's always a way if uh when there is political political political will to
engage with the coefficients of photons from sample with 1 day and by the constitution or the president and with the parliament and they them and and in the this with the citizen focal sort of pennies and its alive on TV people can text can tweets can now use Facebook any other mean to be able to engage in this meeting is chaired by the President himself and and it's increase level of accountability because any question can come anyway and it's on the public domain so this is a this is the beginning I just wanted to give an example of the list so phisticated methods of fully to to engage with the citizen and you want and Europe real estate I
know you have a whole lot to say on this topic matter and enough especially we had I picked up this example from Kenya which red on late last year and you had what's ongoing process of land reform in Kenya and uh Cabinet Secretary of Kenya said was specifically looking at social media like Facebook and Twitter to listen to what citizens have to say and on that basis make demands based policy decisions now this question of land
reform is 1 that specifically also addresses people rural areas and so the question of the digital disconnect I was wondering like you know is this may sound great you know it's a great press release but what is actually means people have right Kenya and so it was a nice sounding thing that did not even think of a given with 0 what is already there and what's really organized and I tend to think of age the digital divide really just as a translation of what has already been happening pre technology in natural divides right so technology is not going to be the pernicious I and so even if it's only certain people in certain economic of you know so capabilities of species that have access now it doesn't mean that they are not citizens eager and also exactly and also what happens is as more and more people see and I have seen this in Kenya where a lot of the was he that you know they're watching the news and there's this whole thing about you know to eat and facebook they drive the demand to get access so that also translates political will it translates to economic opportunities so I I tend to think of it as a way that for what is already there we have to make it work we're not going to get to a point where everybody
these universal access and then it starts to make sense so in the case of the lands policy thing I we don't know that that is that it happened that is something on that is not as well thought-out as of the random case but we trying to get our governments to sort of realize but with the difference being Kenya citizen media usage has been preceded the government's we'll to
use the spaces and so it was really just something that sounded nice for complaining to say you know this will be a digital government and so now they have been not being forced to guess point OK so we have to walk the talk they have no idea yet and I know that they keep saying you know they'll follow the running example so that's just a basic overview response that you and and along with us I completely agree of that that the idea of the digital divide it's it might seem like 1 yet another thing but in many these actually the murderers the kinds of devices that already exist in terms of you know what languages you're comfortable with in terms of you know your capability of actually using of those built not just the technologies and having access technologies that using it effectively as a as a form of of of you know petitioning the government etc. so if you don't speak the necessary language if we don't all of you know have the
ability to constantly data that they're putting out in form of open data and to make effective use of it is there all these kinds of things which mirror existing gaps and divides and and it's not just a matter of of of pure access or economics and then again to the 0 you have a real artist rational focus on the people and how about the people in government they have also to be able to respond to it that you said that the e-mails so we have to do some capacity building and some of and they have to be the happening you have constant otherwise there is
no correspondence and the between the government and the citizens I totally agree but again and I wonder how come the you know the capacity seems to be somewhat higher to use these technologies and the 1 government from a given example and Adam that the sister-in-law and it tends to be an age thing as well and that we to select and government aware that I know and help landowning that now we have seen wanted the that think not it's not a justifiable excuse but a pretty good 1 that you can put off as a smokescreen that it's only the young people and so you know how we all the the government and I don't mean just like in Germany at this in Canada like give us a chance we do you know you young people with your too young to you know your things it's autonomic no it's not about that it's all about communication it's really going back to the idea of what technology is here to do it is not that the nation is here to
enhance those skills that was that was really have an effect in the media how you could say that politicians are making much better use of of social media slowly and it's it's you know being ramped up but they're doing that too much greater extent than the government and the government it's it's interesting to see what
kinds of things are really embracing social media so all the traffic police the embrace social media time in multiple cities and and it freezes some track you know some privacy concerns they're tweeting out the license numbers etc. of of of you know people caught speeding up and asking for for help in the you know catching some of some equal and all kinds of things so some price concerns research there but but it's very interesting to see who are embracing it and who on the so do you have like terribly young or terror became more like what you do with your government leaders to make have I sometimes wonder also whether it's a little bit of light you know after that total devastation basically in your country the idea of having to reinvent yourself 20 years ago pretty much the same
time when the Internet became mainstream and also perhaps in Africa or something that could be foreseeable and economic forces you to think that has anything to do with this them on as it's actually makes for several things uh I mentioned initially 1st of
all the the strong political will to a to be meaningful not not only to you know not only become is indeed the ends and forgets uh um this contacts with with your with the people and fucked from the very beginning run there's always after that after the 1994 genocide and only does is try to be as much as possible close to the cities and that's that's quite normal especially after what happened in 1994 but also it's all technology a new technology this war is that's that's here and uh the more of course you're you grow the more you have the more of a fearful tool to embrace technology I think it's being bold it's in books and the the sheep it's about giving the leading by example 1 that was for them for the presence of the treating sense was the Prime Minister grammars that has to treat the ministers started to treat the police the police leading by example and the example that I have a a question for the other panelists
of which benign look at how people are interacting with those in power of others the government no department officials or politicians all the comments get are venomous heedful
are not constructive in the least again and so and it's not as tho these people are in a position to just keep blocking everyone who they don't want because they have to take input from everyone right so how can we expect the government's due to you know negotiate this piece of where it's not polite conversation is not and you know a space where people raise their hands and are called and and engage in meaningful discussion necessary how for governments to do what you do with your 1 and all uh I think that that's where
actually freedom of expression is you will not always have a necessarily very good or encouraging the composition the good down it's actually does the translation of of this world is so everyone is free to express what what he think and it's really up to you to take a constructive part and then to build on it and
anything that is not uh handful of and you try to understand why and if you find that there is a there is no reason and there is no and that you you can went in that case you just put it aside and then you move on so it's really about opening to everyone the opportunity to talk to them picture you are posing the question what government does a digital society need a on the 1 hand um so it has to be open and Democratic enough to respond to the to the citizens so mn rising expectations but on the other hand it has to be a strong enough to protect the people against the use of and so I think this is this about 1 that has a
lot that has to be struck stroke and stricken whatever uh I have English is not my native language have and that's why it's also important that in the country's itself
themselves there is some sort of a system in place the judiciary system that sort of phone sets the frame tool to generate very large transition in little bit and it's been a very
good you've already in a touch so that the freedoms I wanna pick up on some of the topics that were raised in the panel on that we had discussing that's a question and I yeah so maybe just over the canyon
example on that's when I was in Kenya last out which is of course you know 1 of the examples people of all for being a strong democracy in East Africa despite what happened in the 2007 2008 elections you know last the last elections maybe a ton of fun tory story to when the world is watching for the violence to break out of again because you can have everything went well however there seems to be a lot of restrictions for the government when it comes to freedom of speech in many ways and when I was there are always just passed away he told me was actually passed by component to which is for instance restricting press freedom and the way that journalists and like really cracking down on journalists making them plus the liable for things that they wrote so there's a bit of a like at the mental dichotomy perhaps on how these social media and other just technologies have been pushed to be used for like it was speaking out and sharing their voice and in cracking down on that with policy on the other hand and nowhere more peculiar than in Kenya for that have so I just title was just raise any about freedom of speech and we always say it also includes the right to offend right now but that it becomes very tricky when the offences taken presently by an individual who sits in the capacity of a government position or political position and in a place like Kenya it's that democracy pretty much in transition how it's that there's a lot of pressure to for both wanted as this democracy there is strong which is not entirely true it's really a country that has just passed a Constitutional yes has a bill of rights but is not being exercised it so you find spaces like social media that actually helping in expect some sort of like testing that space but what's really interesting is as well as
governments and as people attacked by government uh the service providers and what not is up over time as a mechanism of self-regulation so that we have to find hidden from just making noise to collectively organizing all voices to add something so I think of uh just to pick up on that point I
think the issue of trolls and the issue of freedom of speech is a big sometimes or the overlap but sometimes they are also orthogonal so all on the point of of freedom of expression of India and in the presence of very interesting case study all those the at the Center for Internet and Society have been criticizing some of the laws that have been putting put in policemen for a long while since 2000 and eat of yet then it actually hit those you know mainstream media was then 2 girls of from Mumbai in a politician had died and the entire city was more the shut down of because of that and you know 1 world of said you know we should be our respects to but I don't see why strip tracks of wine and should be used to shut down and city display and another girl her friend and both of them teenagers like you know like that comment and that became a criminal case Beaver arrested at the and there was a national outcry about that's at the and that is the moment where the fact that the laws we have in mind your reflect
on this issue actually came to light at key because of Facebook a gay and of and and and so that
and since then there have been some more pieces and I think that person so interesting fact about the In this as the power of these the people start asking questions about if I post something on fees for can I become criminally liable because that's not something we really have lot of have i as awarded keep thinking about these things what
I'm making only in in a in a kind of exceptional position people really feel that immediately when it comes to social media rights and again perhaps a lot to do with you know policy not always
being on top of the times and and a lot of these things still being debated but was on the topic of on free speech and to know where where is the right here the other thing and I wanna bring up a specific kind of points about Internet censorship except think is quite interesting round of and nationalities we have gathered on the panel to speak about this now I I I I sometimes get state for my friends from America that say here in Germany you know that number 1 value freedom of speech is really not something that we consider quite so highly all but the the rights of the safety and dignity of the individual person in Germany is rated high so in Germany we censor the Internet to which has to do with on history and our approach political culture that we have here which is for instance that we sense right wing and and not and Holocaust related content but and and there may still be no good reasons or there are many good reasons for doing that that from our political perspective to have again approach with that issue that Germany is also a country censoring the Internet and how we should have some argue why we get
to that for the things that we sense no no and had I mean there might be historical and cultural sensitivities said in the different countries but I personally was never a
problem approach with the question why are you doing tolerated and Nazi propaganda I would be interested to ask you the same question rondo also sensors instead if you want if you read the Internet freedom house report on it becomes quite clear there what kind continue sensor which
is content related of to the genocide do you ever get as the question where 1 the senses the Internet from personally know but here maybe a can it as a
citizen of from the um we know we have quite a particular context some what up until to run there was um it's still very fresh in the life of of people 20 years ago we had 1 of the worst genocide that happened in the world under some pizza affected or a tissue of the society that needed to be rebuilt from scratch and our leaders invested a lot into a reconciliation and unity and so it's it's it's a building process we have people who were still have the scars of the of the genocide you can you can see that they leave we've it goes up people had families completely white wipeout and I think there some on the on OOO causation is very easy very straightforward in terms of freedom of speech and and freedom of association and freedom of information but in on the other side and we we want to have in a new or under which is not based on it in the city as it used to be before the General St. thus led to the genocide where people where
promoting 1st of all rewards what is different the government but then but which will we which was in power was from watching the difference between the people um as a political tool to that in your undies numbers on it it if it is not based on who weasel is about
opportunities equal opportunities for everyone and that is for any channel said in a genocide that happened in the world There are also of course genocide deniers will say from sample but it never happened but I'm sure it in any part of the underworld it's it's that it is the case and what do as long as these freedom doesn't affect the unity the equation of the people I think I will the eat the does that's actually of saving dangerous foot but when when people can start start using this and he and looking at is as myself and the unity forest is more important than that actually the differences so uh um so that's why think stands content that is very critical oppositional which goes against the
current policies of the government on the specific topic matter for dataset like genocide 9 content is censored absolutely I would say it's not available available would not approve but but I'm not but in your position for position in the as the government in terms of different policies but for the point take for them followed genus that they do duality or denying the indigenous that's really something but that's that's even food for cities and not only the government freight it's totally compatible to the situation that we have in Germany however I sometimes feel that this is sort the judges to measures in
a western countries gets a unity that get away and a country like 1 there be very publicly criticized for I understood agreed deal of okresie
in reports like the Freeman's report of because for instance on on Internet freedom they don't look at a private censorship and all but it so of the US Ecuador's
Moss real as it is there and so many other countries and the chilling effect that has that doesn't get counted at all as part of the fact that intellectual property rights are being enforced by the government and the 1 thing the US government that it has seized mean means they get these when when the internet push down in Egypt or the Great Firewall of China it still citizens were affected within those countries the US seizes hundreds of domain names people all over the world are affected by the so I think there's a great deal of hypocrisy in in all of those and not counting private sensibles approaches 1 of me go for a couple of other points on on on that issue of 1 is I think the governments of that there is a difference between the of between you know political of censorship by governments things that are written down and laws and things that are not societally acceptable I don't think there should be at there needs to be a 1 to 1 matching between these 2 the I think of that that some things might be legal even while being completely unacceptable in society and when someone says that everyone in society says that is completely unacceptable we should be giving those people
airtime on national media etc. again so that is 1 real of you know going about this nudging by the government government I think should not people in the right direction not necessary restrict people's ability to do things but not the idea of what and and the 2nd of point of yeah is something of forgotten and we'll come back to where have is that like that of judging with 2 different measures like putting ourselves the apostles of democratic values and then
convert critically upon a countries do you think that is something that you feel when you work at the Ministry maybe out not specifically that the ministry does this but other the witness other government entities have taken that I had the critical position the the I think we should not treat digital media is an end in itself it's a technical to world and the digital freedom is a variant of free expression additional participation is a variant of democracy and so it and these have political questions some sort of reviewed later something hypocritical I think this is a judgment term being trained as German diplomat I would not sort of good for a continue the discussion on that level um with labeling it had certainly if we have to walk a fine lines between the censorship and a control but I'm so you all have a feeling what's right and what's should I just sometimes not only just going out on your right I don't wanna on the work that this as sentence as like as a lot escape code coating cycle there's older Americans they so they blew everybody thing to me on
different scales but it's very easy to point the fingers sometimes ounce of rather than looking inward at your own policy decisions that well I see that all the time in in India for instance where of of very the golgi for instance all of those American corporations like Facebook and Google and Twitter the
have different values of k beyond respecting the cultural sensitivity and beyond for instance you know engaging in in the kind of of censorship the government wants them to a case is brought up again and I think what is Don is up they whether these differences in value actually exist is it actually gone into removing detail so there are some culturally specific things out of 1 example would be female fetuses are often aborted in India a and all we have regulations on advertising relating to the final in Brazil and in India we have regulations about our around political continent around election time again and those kinds of things I think there is all of those can be regulated
I I agree completely but of course it becomes a bogey very often in saying that the on you know somehow American free speech doesn't apply here prayer could has obscenity laws as well America has all the same problems that other people do at election time that's a
great up and point I'd like to get like maybe some toward the end of the session some positive examples of how to deal with these things now things interesting Tiananmen a try to do this so you know when that the election violence in Kenya 2007 2008 that we mentioned previously thought about and I have no that the government then also was thinking of shutting down at nite from mobile telephone the different media because they were thinking of the running example and how the media also contributed to not and stopping the genocide but rather by pushing people toward violence but it didn't and 1 of the reasons why is because you guys invented so he and and he
meant axis spoke to the government said no we can do something positive with these me instead and surely you know that was he already so whenever to about that but I'm going back to the example of hate speech and and and and limitations perhaps to freedom of speech and I know that you ran projects in the last elections called consistency and maybe you wanna talk a little bit share with that was like for and so we
have a lot of food dreams tens of projects that 1 has learned so he about them but they're going to get going global so that the contribution that and so again in 2007 2008 was the 1st Kenya was confronted with the fact that we're all these tensions that had been suppressed and so different pairs of contributors to the space Y identified that very little was new and of the role that new media played and so when the media was sort of shut down in the mobile telephony was shut down we usually came up because then they figured this awakened connect individuals to tell the story the magnet and so all the time and again we reached the 2013 election story was oncoming and no 1 has still addressing the fact that a lot more people have gotten access to new media is a lot of unresolved issues so we should help so we ended up just thinking OK let's set up a lot of research monitoring project to better understand what this issue of hateful speech is an well acknowledging that technologies is helping people express and so you know running the project 1 and a half years on in Kenya having done piloting Ethiopia looking in South Sudan the online all over the world right now we're what we're finding is in the canon context for instance self-regulation is something that is of becoming the next stage with freedom of speech or freedom of of you know when I was given or you demanded to know and so what we found is the government whole pulses realize that this is a value so they cannot legislate in anyway because there are times that with ICC case
those citizens actually called up the hypocrisies of any government was trying to say you know if we let this people you know they'll be consequences and you mean you know that the lectures said the journalistic Durkheimian waiting for doing too were put in the space of square Levi considers them by the way by the same time and regular citizens of regulating themselves in terms of we cannot go there because we know um this is back so you know you be something like I see something hateful online and other people in the part of me and actually sold me to a point of ridicule or build discount events right so this value in actually offsetting these things and 1 will be actually from the MIT project to be is to give contribute to this body of knowledge globally to understand that these are not just technological issues these a societal issues you have
to address the problem it still comes back to who other players in kind contribute to actually facilitating the space is the need to address this problem the problems in the next thing it has the to max 3 questions ahead of time so in 0 Indian couple years ago we have this same issue where all of the because of a problem of communalism all people 50 thousand people left the city of band war for the Northeast during that there would be attacks on them and this was a month so thing spreading over X masses and build on on social media as well as the government's response India was to restrict the number of resonances that could be sent out of that time and I think it was absolutely the wrong response and they also block to order comes which is completely ineffectual abdomen as on the sea as weighted confined a more about this but just quickly point out the
contrast the government of Canada give be had some canadian entrance with those of the point of time the Inst of restricting the speech at that point being sent out as semesters true you know people of comedians in India saying all don't
believe the rumors are circulating right now of their of their right be reports of violence but actually there aren't many instances of islands and please don't spread these rumors any further or the and that I think is a fantastic response and the other point is and what happens in social media is at 1 level what happens in writing etc. in the media as 1 of the people gathered together that's the more immediate danger and the year the need much greater amounts of policing yes I am name semesters I work for the 1
containing responsible for our campaigns work in Germany and them thinking for this really interesting a panel and discussion and them them as would do it is a really important tool for us to communicate about a word but also to ask questions to the government of different ministries the development ministry in Germany but also other ministries and very often we don't get any response even when our memories to eat at the German Ministry of Development Industry and it's really interesting for me to see that I I am in the developing countries the so called on the it seems that there is much more progress in this a question 1 encouragement to the German government in the development ministry to see whether and there is something that you can learn and adapt from and our partner countries in in Africa and other developing countries because some very often when I look at that today feeds of the ministries it looks like it's rather than treating of press releases that really responding to the citizens I think is really huge opportunity for citizens to understand the value out of the development of politics and but also for you to explain better the politics are doing so encouragement from I think it we have so the the tension right this can sort of data for the torque and what's really nice to see you at the moon that we have the 1 on the state today there I have the most conversational that well listen to reply received and I want to ask of the lipid on the higher level when states to do you see that all of the participants of the state how neural leaders are inject onto it and do you think it is possible that the interactions between politicians of local leaders are getting more transparent than it is today or the part but that will be asking like of Paul Kagami is the ending with Angela Merkel as we're on the panel right now it has to 100 meters like interact by social media so not just politicians of government with the citizens of like leaders
amongst each other when that they effectively take the uh the runnin consists in the same way it's not only the same would engage with citizens of for a variety of of issues with both local and global but that does exactly the same way they engage with others so they're able actually to discuss and that's a very a variety of issues online using social media what is it like an industry like to use Sesame actually the initials other government ministries also other ministries of hot countries they perhaps collaborating with to communicate moment might be an idea that to think
of them and for the constructive criticism there's always room for improvement in so you can learn from our partner countries and they can learn from us yes it's a mutual thing press I'm not a subject matter expert on those so I I see some of these communications happening so I prefer things are in the public rather than in D. N. is etc. even if that might
help because you know I want to be able to have right information requests and get them out but there is a resource called tripl almost see that some folks are are running and which you know does analysis on part and precisely this so you might find that interesting if you have already heard about that's great and then closing questions I don't wanna put any of you
on the spot but I would like to finish the panel by asking all of you 3 things they what would be your looking at the future of digital media and governance what is your this that of the of the
test tube that has has going al your biggest hope in the way you know know the potentials of this and perhaps also your biggest fear was the risk of doing this and since about mutual lining maybe 1 thing these lines from each other during the session that you can take away or during the day that you can take away and think about I know you could be put on the spot because you around spots the economy states they have so the I know you always have a OK so very quickly of ice is we looked
at for for the Kenyan context that we start practicing the furies of democracy that we say exist in our
country so people get to finally not to say that the Constitution guarantees the right to freedom they practice it out and becomes a thing that goes beyond the people because field that is of it's gone on and a lot of problems a lot of deep-seated historical issues and that has been happening in a somewhat out in the open we don't know how to reconcile them on mutual learning really is that's where the point of research and wide the kind of research I do comes in because then we can share this bodies of knowledge and unnecessary in report format it's in forums such as these that then we can talk I have learnt about you know the Canadian Embassy actually doing something very and some interesting around countering rumors something that we're studying right now and wondering what's the role of a given fora flooring um you know presence in your country encountering rumors at a time when panics no terror threats of going around so yeah have learned something from I think everybody you think
you know and acts sure in terms of what I fear 1 that of those the issue I already mentioned about of the already discussed about digital and the that
divides and too much hope being pleased in in technology in the especially centralized technologies up things like an enclosed gardens like Facebook all etc. which I think our our tremendously bad idea yet so that's where the people alright now and and and so all we have to create alternatives so what 1 is that the fear again all in terms of whole although I think the eventual crumbling of the of the negative connotations of bureaucracy I think that would be a good thing if if more direct interactions are possible because I work with many bureaucrats and politicians and I have to admit I'm very impressed by most of them much more than the general know population who think that bureaucracies like shaking your head up against a brick wall I have found that in my experience but I actually take the step to goal to their offices and talk to them again if if more people could actually had these direct interactions I I think that might be a good result mutual learning sigh and you're doing a good
answer from the source and the have you know I think for all 4 of for the for the run context but the monopoly for under also for free 0 where we have the more and more people being connected and we were
so I think that's that's that's something that we want to continue to emulate not only for us but this say on the content level having more and more engagement with the people along people actually should have if you contributes to the shipping the policies and building all future I think that's something that we we we believe that should be the next and should be should continue and also I'm being able actually to engage to uh to to bring to the contribution so we also learning it's not that that's we've got some more work cannot learn which the learning also from from other countries bought or it's improving governance so I think the digital media will freely content could be a tool their complement
added to the front is government as a leader in this space that you setting example so always like also watching so what is known for the Digital Future of governments that I wish that governments those in and become more accountable and enhance the democratic participation and to become
fostered and what I've learned from this panel is that with my sister from P I can talk peace when he and of the beautiful alright everybody I think that the rapporteur's panel I get a big round of applause this phase of the
few that have so much before I let you know I just wanna make a couple of announcements and them and you free to go where you fit key company on stage uses my alone had 1st of all I'd like you to give like a really big shot out of past Sigmund non-German did such a great job Maureen stated a few process so as I said earlier this is the last session of this year's Global Innovation gathering and I just really want to say I'm very sincere thank you to all the people who made this possible 1st of all I really like to say thank you to our in a balloon is the G.
I said instead being such great supporters in making this happen if I would specifically like to thank that man right there standing being just the best person to work with and Sebastian here alive and his entire team
everybody sitting here still thank you you amazing of course thank you also to have sounds in the front row than is seen from the instead and thank you to our partners who made this happen and this is kind and walk over here we printed as the logos mistake is in making life easier known is a big thank you to have elapsed joining us for the entire network I wanna say thank you to founded last I wanna say thank you to Africa have the and I wanna say thank you to the proper makers demonize bauhaus ever make year of the innovation make space this CNN the great people and and an area by having like foregone anyone here in the bank all of our fantastic participants you are such great people throughout the whole last week whenever there was a problem on a issues somebody already fixed it before I even had time carry it might amazing give yourselves a big round of applause at the I want to thank the 2 people without room I could have never done any of this so thank you Gary and thank you max you adjust the
best and with that I would like to ask you all to join us now are closing session of Republican 2014 I really hope to see you all back for a public at 2015 and it was a really hope that we get to global innovation gathering a Republican 2015 next year and yeah I think that's a wrap be
that it the but
it is not
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Metadaten

Formale Metadaten

Titel Hello Government – Better governance in 140 characters?
Serientitel re:publica 2014
Anzahl der Teile 126
Autor Kitschelt, Friedrich
Prakash, Pranesh
Bastion, Geraldine de
Mbabazi, Rosemary
Lizenz CC-Namensnennung - Weitergabe unter gleichen Bedingungen 3.0 Deutschland:
Sie dürfen das Werk bzw. den Inhalt zu jedem legalen Zweck nutzen, verändern und in unveränderter oder veränderter Form vervielfältigen, verbreiten und öffentlich zugänglich machen, sofern Sie den Namen des Autors/Rechteinhabers in der von ihm festgelegten Weise nennen und das Werk bzw. diesen Inhalt auch in veränderter Form nur unter den Bedingungen dieser Lizenz weitergeben.
DOI 10.5446/33331
Herausgeber re:publica
Erscheinungsjahr 2014
Sprache Englisch

Inhaltliche Metadaten

Fachgebiet Informatik
Abstract Compared to Germany, many government officials in developing countriesare embracing social media as a means to listen and engage in conversation with their citizens. In particular in countries with weak institutions, new forms of digital media for governance are promising alternatives. The IT Minister from Rwanda, the Policy Director of the Centre for Internet&Societyand the State Secretary of the BMZ will discuss the chances and limitations of social media for governance and will debate government usage and political culture between Germany, Rwanda and India.

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