The Beauty Of Interaction

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The Beauty Of Interaction
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In our everyday living we inhabit complex technological spheres of life that require a novel and more 'ecological' understanding of our relationship to technology. New kinds of pervasive sensor-based and embedded technologies entail a very different understanding than traditional user interface design activities. People are confronted with new demands and increasingly complex technological infrastructures and ecologies. As designers we strive to manage such complexity and to develop systems that seduce our senses. As ordinary people we would like to get rid of such complexity and interact in the digital world with rich interaction possibilities as we do so well in the physical world, using our intuition, motivation and enchantment towards objects. The challenge is how to exploit this complexity and new possibilities for novel applications and experiences, which are inviting, witty and playful, original and fascinating, and last but not least, improve life and people on an individual or societal basis. The Aesthetics of Interaction will be the focus of the talk. Design cases will be presented to challenge the approach in different fields of application, from everyday life objects to the health care and rehabilitation domain.
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the I never saw a home whenever you know and and but the commodities from the
University of Siena in Italy before starting my tool OK I would like to say just a few words about the uh my university in my department uh we started in 1992 and the need to really uh my department at this communication science was quite an experiment at that time because we decided to make people from communications psychology technology design and then so engineering and we were cold together so still work or together and I I will show you uh some of the results of our where uh of of where work will work projects but for me the important to say that this multidisciplinarity is a value for us so we really want to to make cents share and to exchange and the time available to do this for you today so again after my talk if you want to if you want any information and I'm very happy to and tool to stay here with you this so that the title of my told his beauty of interactions so I will try to say something about beauty what is beauty for me and before starting I would like to say that these
were accused of uh and is is was started a few years ago in collaboration with other groups in particular uh to explain what beauty is Newton interaction is for me and I would like to start the quality in
our case over big k uh was professor at the technical university I until then and very sadly passed
away a few months ago but I'm very happy to share with you with the work that they did with him and then and this is also a way to continue the is streams and these activity and so and thinking about the beauty in interaction and case was used to say that design is about people is about our way of living our hopes our dreams our loneliness enjoying how our sense of beauty and justice uh is about the social and the good is about being in the words and in this context is set as a very poetic approach uh and to the design of interactive technologies and then we would and we still convinced that the meaning is inaction meaning is in interaction is not that we find something that we can find in the word that's something that we can teach to to our students is something that we construct together so the
disease the main vision of the soul can the the approach and so instead of explaining these in word that I would like
to start with 2 videos and and these
videos will be commented just afterward so this is a and interactive
alarmed that was designed by a PhD students at the technical university eindhoven and this is Phillips rows and you see the lamp you don't see any switch and the lamp just invites you to explore to attach to stroke and sometimes the land doesn't know exactly what to do so it has to be uh in a sense reassured about what to do where to direct the light and I think I think
I would like to and you will will see in why there are different ways of interacting with this Islam and then mainly stroking and the material of this lamp is extremely and pleasurable to to stroke and attached and the other so it's a learning process so the land and the user are interactive to learn user preferences so what is really needed at that time to have a good experience of reading and now let me
show another 1 another round again this is another student project is the master project this is a different kind of alarm again you interact with alarm there are no switches around and you try to to adapt the way to use it but then you see sometimes the land doesn't want to
collaborate and so maybe you have to try again and try to convince now there is no OK so why why people do should by a
that like this alarmed that maybe doesn't do what is expected to do and so the reasons for these I felt that this
was a good example of uh forward this concept of beauty of interaction of because these arms are about opening their functionality to the action of the user
there about exploring they are about trying things cell they are open to the our of perceptual motor skills but they are also about to reading and they also about feeling good about beauty and reading the book maybe so so they are about emotional skills as I said are about reading so the company gives them and there are also about the values values are personal but values social so there are about social skills and this is what beauty of interaction is about is a combination of these and these lamps are physical they that show what is the value behind design for a beauty in interaction and this is something that we try to teach to our
students and so I want to show you the other uh videos and other projects
from the students that before have another look at these videos I would like to say that having the beauty in mind means
that the designers you have to create a context for for experience 1st of all and so they don't I have just to design a good product badly then we have to offer a context tool tool to enjoy whatever they feel more toward the sharing of staying together uh that so it is important to do this in a beautiful way so using all of our skills in a very and natural way and so it is important that technology is embodied so we use our body to interact with the interactive technologies and 1st of all it's important that technology is exponential and respectful of me explain what they mean by a respectful and um try to imagine the situation you are in a shop and the shop assistant still the biscuits at your feet just doing this and you bend down and you began to pick up the crowns and after some fiddling you managed to get your change out of his fist so could you ever accept uh behavior like this
initial neither of course but this is exactly what we accept when you know we use machine when you we use abandoned machine uh we insert clients and sometimes we have to take the model's doing something like that full-power hands in dirty holds
and say OK I have quite an examples of really unacceptable vending machine that that we use of everyday so something from this example of how we asked to all our students to design new vending machines and beauty in mind and this is what they did and and this the and in
fact expect that at the level of the experiment and that's but the the
I but the the the only thing and on and on and on and on and on
and on and on and the of the parliament had so 1st of all the the vending machine tries to attract
your attention that that the machine that
accounts for all of the movement of the person and then also they were very much focus on the the way in which the them the Machine opened because this is something that is be the bad sometimes with the with some vending machines and again everything cold so the gestures are extremely natural they want that I don't have to type numbers for example because st-IPN is of course something that uh can lead to errors and again
you can waste your money and and so on so forth but then with the way in which the experience was really interpreted by the the students was was quite interesting to see and then the where of course are the examples uh um of you couldn't call this vending machines that let me show what they what they tried they tried to have a kind of expressive interaction with the machine that tries to give you something and the 1st example is a machine that is a bit nervous and may be scared about your attached so the machine doesn't know exactly what to do but at the end and it gives
them a small that's and the other 1 is very poetic and beautiful the and if you the and and the and and and
and and so on and and so you in the way of thinking is present
technologies and a very simple natural way to uh interact uh with such technologies and everything should be extremely and biology
itself we don't need not necessarily uh interfaces that we designed just to interact with the technologies we can use our body and we can use the environment as we as it is possible to see uh from this example this was another project from uh master students uh or design the system tool to listen music so on and on
and on and on this is the the and this the is on the 2nd 1 the the the the the the I'm and the and the
government and the next so we have to do the Hey so the system In
the context of of the the word that I'm doing at the University of Siena and um these are some of the examples from uh the students projects that's what I'm trying to do with knowledge is to try to challenge approach in but in different domains and so 1 of these have been extremely challenging domain for
applying the beauty of interaction is the health care so the rehabilitation uh and and care in general so but
what is beauty in therapy and care that is to me this is to be the experience of users that the tool and feeling of engagement and also to the whole of their recovery we all know that when
win uh and the rehabilitation for example physical rehabilitation is extremely boring you have your problem and you have to repeat again and again the same movements and people
don't want to do this and in particular children don't want to do this but they get bored and that's seats and so why don't we tried to make also rehabilitation uh I have beautiful experience and engaging experience the other point is that a rehabilitation tool tools manifest disability they are all full all full to where foot attached and then immediately manifest the disability so is there anything that we can do to avoid these is
there anything to make them so a playful engaging surprising nice to use beautiful to use and did the other point to me that is very important is that rehabilitation usually focuses on of impaired perceptual motor skills and so what I'm trying to do is to recombine the the other skiers so that there are still intact in people with them the for example physical or cognitive problems and then to use them in
combination without focusing on the disability itself so this is this is the the context and when I tried this work you sorry right it's not easy to to read that that the 1st question but the question was it is possible to design with the uh to have esthetically minded design a tool
we tool we developed a rehabilitation tools and so yeah that that there are some of them uh these are a nice
examples that taste so that I found uh um on the internet and the first one the decide crunches that are made by a ceramic they're very nice to wear and to touch and they very elegant and these are other examples of so this kind of tools that are like a bit session that to me what is important here is that the beauty is is not
only in appearance uh the beauty is in interaction so How can we design rehabilitation tools that are pleasurable to you and I started a few years ago as society with this
with this topic and that I explored in different projects in particular I used to my and I'm still using uh robots for um for autistic children for example for elderly people and
other kind of interactive tools I will show you uh some examples of these and did the set the 1st example and I worked for uh um few well I I would say a couple of years in the home carers with elderly people and in
particular for people affected by dementia and the problem they had in particular is isolation is the isolation they don't communicate very much that they seat uh most of the day waiting for lunches and dinners mainly and that's the end it's extremely difficult for them to get in contact with other people to communicate with other people because that the language is impaired and so on and so since they
in some way realize these days refused to communicate with other people have cell and new idea I have the team at at that time that was it was an international team of designer and and we and we started this project and we developed what we call the roll so there the ensuing there's from plastic tubes mainly that can communicate with each other and they
can now produce different kind of feedback so that sounds lights and vibrations and that what is
interesting is that the system that this rolling things are used uh and in 2 or 3 people at least so when you you roll 1 of your rolling pin that is that uh sitting there like these uh the output of your action is reflected on the other beings and whenever the tool person I make this is exactly the same kind of movement uh the the penis vibrates so this means that you can receive the perception of the other person and when you chew on each other when the person to each other as you can see that that you were doing exactly the same and for the therapies this is quite important when you are able to to to tune with another person because this means that you are able to read the mind of another person and this is something that people with dementia and cannot do
and so this is uh let me show you the the system how it works oops the OK so I I tried system with the with elderly
people In this don't care the and that we did an experiment we divided the people into groups and 1 group war uh worked off tried the system in a condition where the 2 Olympians didn't
communicate each other and the other group work with with the system and in the condition where that the rolling pin communicate each other so this means that the person could feel the perception of the other ones so making the same kind of movement and then you can see the results of the on the right you have this this is the
1st formulation when they're willing to communicate with each other you see that there's a there's a him here refused to their hands on the about and this is the condition in which the thank you about and find a and and the that would have and a half so we analyze all these videos
with the the therapist and the doctors and it would it would it's interesting to see is that they uh they
interpreted the the different movements the the choreographies of movements a very specific way they said that this is a kind of knowledge of verbal dialog uh where you will express a kind of relaxation and when you do something like that so it's a very an easy movement or anxiety or and therefore it's when they did that the rotations so it was a way to communicate with the therapies about their intended the
internal states and again you can see here a combination of sensory motor skills and perceptual skills the usual and and cognitive
skills and social skills so it's really a way to get in touch and tool uh tried to also to involve India Pvt uh skiers that's usually I not very much practice statement that these persons so this this system was really successfully used it is still
in use in this home care and the and the north of Italy uh this is another example of this is another system for children with the cognitive and physical disabilities
and the system is called active sir faces and that the uh the idea here and the beauty here was still work in the water because the water is is really a fantastic context for the for the rehabilitation in water even if even people with physical
disabilities can move autonomously so children with physical disabilities can play with other children that they don't need any other support they can move when and also children with cognitive disabilities uh can be I can blame this kind of environment because the water is extremely relaxing so he tends to Montaigne the focus of attention
during the and so before this before this system was developed and tried out in a real context I asked my students to think about and to develop a concept of this kind of systems uh um having these out of the beauty of interaction in Maryland and you can see what they did and they're very sophisticated techniques that we use for prototyping ideas about arm
all in all this the last of the world and then the ones in the middle and
then we have to do the only 1 you do the end of
the day I you not the problem and of the of the and in the end of the blue blue
the I don't think that the only the only
and uh and the only way you can I a the and you can you now all to
being again did not really
this and he has although I that is not in the the
title of the the the initial to the and the because of you
know that that you nominal arms at maroon
hominid so this is more or less the way in which we prototype ideas
and we work with the doctors and the therapists it's extremely easy to develop a concept and to show back to the people so just to be sure that what you're going to develop is exactly what people need something that they can use and they want to experiment also the system was developed in the in the in the in the final system and it was developed in the the form of floating fights instead a working uh in under the floor of the the swimming pool and so again that there are modules there are ties that communicate each other and you can do different kinds of games and like the
Scrabble games or sequence games or matching colors and this kind of things when you pull down the ties in and the right sequence uh the uh the configuration at the end uh lights um so again this
this is uh an example of combination of physical and cognitive skills and also children really love to to play these kind of games and it is a way to continue the therapy and again this was this is stealing your was an instanton women police of
the 2nd context in which I'm trying to to challenge DAG of beauty of interaction is education and of course this is extremely important for uh for us because if you don't train the people in designing with the
safety yeah uh you don't have I mean the prototypes and system tool to try out and based no way to have a societal impact if you don't
develop system like that so to see if this idea of beauty of interaction can really have an impact on the the society and this is an example of a
project that we did last year is a Morlet was a module which was a design school international design school that was called life through crowds and trained is said the the DAG a her was tool to waive technologies like technologies and and tool introduced them in a very high in reach cultural context with the idea to learn to get there how to use like technologies to express meanings about
history and we didn't do the module at the university but we did the moduli in the museum in CNO and that is a special place because it was uh and and all Spiegel and then and knowledge is a museum there is a very big uh is a very
big build in and we gave them a very had difficult the design brief self we actually ask them to to design an experiential route
of trying to explore the fact that these museum is built on the via Frenchy Genovia Frenchy denies the needs of the pilgrimage uh ruled uh that was use by pilgrims from france and UK to go to Rome and that is so and and was 1 of the the the the places where the pilgrims stopped and to to rest
a bit and then to continue their uh and their past uh toward roll and so the question still in that the tree asked a student to respond where are the curious the new nuclear what they look for 1 day started pilgrimage like these uh today look for hope for silence for enlightenment so again said that was a very poetic way of thinking about the history of this place so as I said we asked them to design experiential wrote and and we
try to address their craftmanship and they're different cultural and cultural and educational background and we we had 6 2 no 6 students from uh from I'm building a C student from CNO with different
background and they took the full responsibility to design this bars and the school was organized in 3 phases mainly the 1st phase was that a lot about opening sensitivities so we ask them to go around and to be inspired about the space so about the smile the gloom the darkness just really stay there that the module lasted tool 2 weeks and in 2 weeks they had to design and develop the installation and then we open the exhibition to the to the
public and then uh they started about 2 we had we had a part of the module was dedicated to the history of the place and then the students meet in groups and they started making just playing with technologies like technologies and try to see how to use arduino Boston sensors and actuators and tools to build different installations and the 3rd phase was about the reflections so opening the exhibition to the public and try to
involve the tourists in discussions about what they visited would they understood which kind of experience they had and from the city and the museum and they said they did actually quite a good
work the distance is the that the passing the museum so there were 5 different installations in the space and I want to show that the first one this this 1 . 0 and this is the introduction to the space is that these these to you
who luminous all the human around learning
and learning hundreds of the media and the media unlike in the
world around them and so
on top of the world the the the the 1st
rejects universal progression through
like we can influence the room and finally reached 2 in when the get of the pilgrims from you know sharing the difficulties of originally 3 things going since all the so this is the 1st place that is that a quite interesting
space this was and the more mark of the
old all speech of and uh when people died they stayed there for 24 hours before dispensing the blessing and since there were no scientific instruments to establish the with certainty of the um that the doctors were used to to ports and there's all at the uncle sort of touched to the uncle of the corpses so if in 24 hours they didn't see any sound people were dead and and this was the way in which they the treated them people and that this is the interpretation of the students of this of the cost of the day and it would move loses gene variant a lot of people and
according the level of the solution I and so the people the and I'm
a the yeah the yeah whoa sheesh any other
spaces fully interactive and
also the next 1 that is called the the washing facilities of the wet
nurses this is the washing facility that that dates back to the and media lever age and to the water um uh
where collected in and base since this washing facility and where used by their wet analysis tool to watch the that the close of the orphans that we're all sitting in 19 place and the students are
interpreted the spaces in these weights so this is 1 of the quality of the ceiling related the water and you can count the media like
everything to the the life and inference and the related to the water inside the notion of freedom because people and everything else that influence the linear with that you create and to be was then landed knowledge and leaders
in the world and the use of the of the of the of the town of and this
and that and that the end of the year and so if you
are interested in having a look at the video half of you will exhibition the video is accessible there and they want to to finish
my presentation going back to the to the vision of this work and as I said this was basically that the idea of
working with the beauty of interaction came from exploring and uh signed tool but developing a theoretical framework and then now after a
few years is something that we are really using and challenge in a specific application domains and the the the ambition is to create in our labs in our universities and innovation space where the the the the uh can out with research and development and the also as a way to of developing new methodologies to teach and to learn and to design and to understand human human activity in the words so this is the really the vision and there are some central themes I'm sorry you cannot feed is better 1st of all the focus of our work is that human the and you don't we don't working in the lab we work in the area of context of use sometimes the contexts are also quite challenging working in the in the schools with people with different
problems also in their life everything cues that older technologies are really embodied the interaction is embodied to the interaction is extremely and natural without any kind of uh um and interface rather than the body and the environment uh
engagement is a key words so we want to engage people who we want to
uh create space for opportunities and for experiences for them and the uh interaction is so
is still the key points of so we see interaction as a narrative
activity where people can put their meaning inside and interaction is multimodal in the sense that test to incorporate several sensory modalities and of technology here it is interpreted as open and patients so we don't want to view technology as way to a mold allows us to understand our uh our needs but we want to develop these needs and the support
in interaction during the interaction of so the very close in a slide of my head uh of my told there is this 1
and I I really like the species from as a tool in an IRA and I would like to read these with dual to close my speech Handy says that an individual's overall capacity to judge things changes completely depending on whether he possesses a sense of bottles of things sensitivity to beauty and compassionate empathy these things change once gold-colored there as human beings and this is the reason why we believe that design can really help in tried to compose this view and this framework and then I hope that I can we we can also try with with our students tool the tools to bring this and this idea of the beauty of interaction
in there uh uh designed the for
developing their design skills thank you very much for your attention it had or