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Changing the World, One Map at a Time

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as Patrick Meier is not a German as you might just with a name and he is the director of crisis mapping at which a gene and is a cofounder of the International Network of Crisis Mappers and he's going to talk about the importance of maps in today's world and also he's going talk about a new initiative was banned by volunteer task force so please welcome page my hello this is working great along the 1 that's really a pleasure to be such hour conference I was following the Twitter feed and you're tweeting like a hundred tweets and minute incredible really active so
what I'm going to do with the next sort of half an hour so this talk about maps but not just any
kind of maps I am particularly interested in the kinds of maps that combines crowds and clouds to drive social change but I wanna start in the days before the class with a story and the particular more than a lot of people were murdered in a very very short period of time in a row and and the radio as we all know hygiene weekly played a pivotal role in broadcasting that
kind of hate speech the dehumanization that happened the demonizing that happened at the time and the whole new Dallaire who was there was told to basically look the other way right he had sent a fax to the UN headquarters in New York saying something is happening here people are starting to collect weapons it's looking really bad I need to intervene he got a facts that and was told no do not intervene do not get involved we don't have the mandate to actually enforce the peace now it turns out that the whole middle actually disobeyed direct military orders and was able to save about 30 thousand people in the past but imagine just per 2nd that's the whole you that there had been on Twitter what if he bet on twitter what if you had
10 20 100 thousand followers what if the officers under his command had been on Twitter and we're using YouTube and Facebook and what have you to share what was happening maybe just maybe that history would have panned out a little differently
moving along to 2008 during the
post-election violence in Kenya what have we learned people got forcibly displaced and some 1200 people were killed but I remember I was
visiting my parents I grew up in Kenya and I was visiting my parents at the time and I remember the newspaper headlines Kenya is not burning but basically the government the kenyan government was doing all it could to downplay the extent of the violence that was happening and of course the mainstream media because you can't be everywhere
at the same time right there are only a few journalists and another view of document all the human rights abuses that were taking place so this however was the information
ecosystem alive at the data today as well very different from 1994 not only in terms of the kind of peer-to-peer communication
technologies but they're free and the interconnected meaning I can send out a tweet that we could be re-posted on my Facebook wall right away and also posted on my LinkedIn profile so this is kind instantaneous matched horizontal communication that's possible in real time and not just in terms of text-based information right we also been able to share you to footage and pictures straight from Twitter and what have you so that interconnected feature
of this really ecosystem that I think is is quite different from what we've seen before and I think that lends itself to perhaps unpredictable results what was the world's response in Kenya while I actually wanted leave the world aside for a 2nd because when we talk about the world we haven't often really mean the government the official organizations the established institutions that have their own political motives their own agenda so
what what it normal everyday kind of people do when the violence started to flare up in Kenya while some friends of mine from Kenyan friends of mine so set up the
1st version the 1st match with the usually platform and this was really nothing to think of the revolutionary in many ways because Google Maps had been around for a good 3 years already and you can see here on the the lower side of the screen what we also did was set up in estimates number and SMS Shortcode that allow anybody to text that number
for free in Kenya to report the human rights abuses that they were witnessing and estimates have been around for years right I think the novelty here it was the integration again of this kind of ecosystems which provides perhaps more powerful way to share information and indeed what this allows people to do and what allowed us to do at which Haiti was in a way to circumvent the kenyan government right into also overcome the limited capacity that mainstream media has because those Germans could not be in 100 cities at the same time so we apply this idea crowdsourcing that we're all familiar with
it and from Wikipedia to the reporting of crisis information and this allowed people to document human rights abuses that would otherwise have gone completely undocumented by the government by human rights organizations and by other parties and other things really a different story then what we've seen before so what we've done with a
shady and since who basically establish an NGO but not any kind of NGO were an African nonprofit technology company so slight hybrids 1 of Silicon Valley you know Western-based software company and were not for profit what were nonprofit Lucia means witness and Swahili and what we do is we
developed a for an open source software that allows people to collaborate in creating life maps of their environment so real-time collaborative type mapping and we try do this using multiple technologies not just because of what we saw in Kenya but also what we see more and more around the world in which Sanchez before from witness was explaining we see scenes like this this is uh already 2 years old from Tehran during the election protests in Iran and you see the probability now is increasing that somebody somewhere is going to be able to capture an event either with a text messages Tweets e-mail you chew footage reflect but we're also seeing now is that more
and more people groups masses crowds are starting to document historical events that are happening in time space and starting to upload this information on the cloud so what we want to do with the city's continue integrating these technologies because once these
individuals go ahead and upload to YouTube account of what have you sort of gets a little distributed to get the bill dispersed like particles going into the
cloud we would be able to bring all that evidence right back to 1 place and we want use a geographical map because we think that 1 the most intuitive ways to represent real-time information across different media so we've integrated estimates as part of usually platform we've also integrated e-mail and also Twitter Egyptian colleagues of ours in Cairo
integrated Facebook which means you can post something on a wall and that goes into the shady back in and then you can map it if there's a geographic component we also have a
number of different a smartphone apps for different
smartphones the and Europe and and the iPhone and so on and other people have been using U-tube inflicted because they've been uploading pictures on these maps as well as video footage and sometimes in near-real-time they use Skype to collaborate all
around the world to create these maps moving along
2010 was in a rather disastrous
year in many respects it started very early on
January 12 with a really devastating earthquake that struck Haiti causing 1 and 2 and a thousand people to lose their lives so in this case we don't want to read you what was our response just everyday average and people well as soon as I learned about the earthquake on
CNN a couple hours after took place I called stated be is that our technology lead at which he answered David something that just happens to
set up this map while I start looking for information to to on the shady map and within an hour we were starting to map and the 1st sources of information that I had found 1 word put I found about half a dozen Twitter users in
Port-au-Prince who were tweeting lied about what was happening and what the impact was we continued monitoring these individuals to 10 days later the head of the man of the most of the official US Federal Emergency Management Agency the official US body that's being responsible for disaster response Craig Fugate in in a public tweet noted that this map there we just lost was the most
comprehensive and up-to-date maps available to the entire humanitarian community I want to pause there because that's something different thing that's happening here in the humanitarian space because it was not the that had started this matter let alone was managing the map and adding information to the maps nor whether the United Nations the World Food Programme are what have you nor was it really any official humanitarian organization the that started in my living room in the dorm at Tufts University in
Boston while it was snowing outside a couple days after my colleagues at the circadian I started mapping we couldn't keep up anymore because information ecosystem went into overdrive user-generated content exploded the mainstream media was gone 24 7 so I decided do it was just e-mail a bunch of my friends in my grad school program and said listen I don't have a plan or anything but I'm just trying to map 80 and if you're around I could really use your help so that even in the 1st friends showed up and we just started mapping by the end of that week uh 100 people had should have had it's 1 point in time in my living room just to get trained and then go back to the library or back to their place or Starbucks to continue mapping and then a week after that a couple hundred of the volunteers showed up but in at the university in a in London LOC in Geneva at the Graduate Institute there in Toronto in Washington DC the students and and non-students
other volunteers just got together and created their own sort little situation rooms to help all our efforts in in Haiti and we were able to do this because of this ecosystem and and actually if you look at this picture that guy on the left and as
French guy who was actually listening to radio french radio and when he heard of new events new updates he would go ahead and map it so we were drawing from social media mainstream media official reports from the UN and humanitarian organizations television as well as radio and Mercury rating on that content in time and mapping it just putting it on a map and this is really in a way what it looked like at 1 point you can see how densely populated this map was if you look at this number 22 that actually the number of reports within that particular area so if you were to zoom in further you see 22 additional individual reports within a particular street corner that had been mapped and and geo-referenced so this really was a map like no other this was no ordinary matter we'd never seen anything like this the humanitarian really hadn't seen in the like that we've never done
anything quite like this but this map changed it never look the same for more than 10 minutes every 10 to 15 minutes of new information new data would be corrected and georeferenced it was a living thing was definitely not so imagine for just a 2nd if we had something like this for under or or other conflicts or other disasters in the past 10 20 100 years I think it's a slightly different world and this is another reason why I you know I
this is somewhat different is because by doing this and again I don't want I don't wanna suggest we have any plan this was an emotional reaction saw the news in the TP I have some very close friends of mine in Port-au-Prince I didn't know whether they were dead or alive and I just felt they needed to do something and so there was no plan
had never done anything like this before but it turns out that a number of 1st responders like like the Marine Corps in the US Coast Guard actually used our maps and
according to the Marine Corps this study used on after every day and that this helped save hundreds of lives they were literally taking text messages or e-mails what have from the map and setting out
the choppers to go that accurately people this was a very very different way of doing disaster response when you think that you had a bunch of amateur volunteers students in snowy Boston using free and open source software made in Africa to save hundreds of lives of thousands of miles away in Haiti completely crazy in many ways but the real story and the reasons any of this was possible really starts with this picture while a number of the cell phone towers in Haiti in Port-au-Prince were affected many of the critical ones were repaired very quickly within a matter of just a few days so we use like in Kenya that the answer was not going to necessarily be e-mail or Internet access right but most or many
people have own or have access to a cell phone in Haiti's estimates was going to have to be the answer if we were going to do something that was going to have some impact and again while we had that thought we had no
idea whether it was gonna work enough but a day or so after the earthquake a good friend of mine Josh Nesbitt who works for a group called medic mobile
senator a tweet and static and looking for an SMS gateway to help out with this Haiti usually the map what's remarkable with this street and the reason that I I'm sharing it with you is within 20 minutes somebody in Cameroon saw tweets and create
back until then listen I actually know somebody who works for the telecommunications company the biggest telecommunications company in Port-au-Prince company called that a within the hour Joshi was in Washington DC at the time
was on the phone with a contact at Digicel imported Port-au-Prince and by the time he hung up the phone after half an hour they had agreed to give us a short code this short code was 4 6 3 6 and the
entire estimates operation that took place within a short code became known as mission 4 6 3 6 which was spearheaded by another different amine Robert Munro Robert is a computational linguist at Stanford University and he got
started right away and soon Josh that know about the short could be secured what we did initially we started integrating the short code with it platform but he was smart uh well maybe we weren't thinking and said wait this and guides the vast majority if of text messages if this is even going to work are going to be in Haitian Creole anatomy meaning that they can commit some small fraction might even be in french but you know 99 % of the modern-day Haitian Creole none of us speak a word of Haitian Creole so what he did immediately was done on Facebook because many groups within the Haitian diaspora to very large diaspora in the US and Canada started organizing their efforts on facebook so you
went from Facebook group to Facebook group to Facebook events and this and this is what we're trying to do we may be getting a flood of text messages were which we're going to need to translate within a few days as we went live with the short code and as we started broadcasting this number on local radio stations in Port-au-Prince Robert was able to recruit 12
hundred volunteers from 49 different
countries and this is the location of their eyes he addresses when they log on our system to translate this text messages this is basically the locations pretty
astounding to think what they did is they actually translated in more than 80 thousand text messages for free completely on their own and the average turnaround time for text message was 10 minutes so literally as soon as a text message
left and mobile phones in Port-au-Prince 10 minutes later we had in the usually platform in English and often it was due reference because a lot of what these Haitian diaspora volunteers did was also help us find the location because the obvious
another country a lot better and we do and this is just a word graphic of the 1st 2 weeks of text messages that we received and that were translated and I think for me was really telling and that's the the 2nd most use word please you can imagine this is perhaps the incredibly traumatized population most of them have lost at least 1 person then you if not an entire family and they're still think please I think that's too huge tests and and that's not all these diets not dots right they're real people just like you and I the people that have their jobs they go to conferences that go to school they have their own worries and concerns and and loved ones and so on but they still took the time to help people who they would never meet thousands of miles away by I just translated by offering the time to translate about 10 novels words of text messages how
a let a let all know you applied it into an 2011 there's not much quieter and you know devastating earthquake in Japan with the tsunami that resulted in cost a lot of time havoc and destruction but within a few hours some friends of ours and Tokyo decided the launch of a like map of Japan and they had seen what happened in Haiti for this kind of that study to take place and started mapping again not the city with a planned process but they saw what happened in Haiti like you might as well try the cell and now this is a very different contexts rate than than Haiti here you have a society that's incredibly connected incredibly technology-savvy very media-rich rich so the vast
majority of and information that ended up being and still is being mapped comes from Twitter from people monitoring the Twitter feed and again just to drive the point
home the group behind this initiative was not the Japanese emergency management
national what had right was not the pros and the people were paid to so a bunch of volunteers who got together then she found a space in downtown Tokyo to do this in in in 1 room and in fact it just heard a couple days ago I was in touch with the team that 1 of the volunteers is 13 years old this is 13 year old Japanese kid was called a super coder can the 2nd massive
hacker who went on and then starting to help with software developers will sit incredible the kinds of people that come together that otherwise would not come together in this time in these types of crises and disasters and again you can see just how densely populated we mapped about 3 thousand individual reports in Haiti uh throughout a two month period they maps 3 thousand in 1 week they map within 10 thousand reports now and because they have the most comprehensive lines up-to-date maps and in Japan the government as well as foreign embassies are assumed that Western embassies are using this maps to inform with haptic to get more information to get more situational awareness about what's happening and in Japan there's another completely different type of crisis now as you know also unfolding
and for still in in Libya and so unlike KDD what we saw in the is somewhat different in terms of the response because immediately the UN which was an organization that was a little skeptical to be honest and during and after Haiti about crowdsourcing about social media for them it's just it's a new Territories so they're not quite sure what to make of it but a year later on the official you and Twitter feed that hate look this is how social media can actually help and what happened was on March 1st this year at the head of the Information Management Unit and 0 chance so Ochoa is the UN Office for the Coordination of Humanitarian Affairs so the main UN bodies that's in charge of coordinating humanitarian response across UN agencies and also across the humanitarian community the head of the information management team e-mailed us and said OK listen situation is pretty bad you know that but we really don't know exactly what's happening in Libya for us it's just a black box Weibull because the United Nations has not had any personal that's been stationed in Libya they don't have any
information management offices in Tripoli on the gods and what have you and they don't want rely on government propaganda and there are no alternative official sources of information that are independent but they knew see what happens in Haiti and and after that there was probably a lot of information coming out of social media space namely on Twitter and Facebook on you tube and I'm thinkers so the asters if you create a alive that because we need to start planning our humanitarian relief operations yesterday when you start allocating funding and resources and defining what our strategy is going to be where should we be expecting the refugee flows and so on so within a couple hours we started mapping creating this this like and even the Executive Director of the World Food Program Manager that share and mention this
public 3 that yet we can actually use this crowdsourced social media mapped to allocate food uh supplies along the Egyptian and Tunisian corridors so a really different world in in many respects and against the high density populations very quickly God in the U. N O 2 at the World Food Programme you each CR the red cross and a number of the humanity and organizations we using this visualization to basically analyze the situation number asking similar questions who was behind this initiative you know was
that the UN you know it was not the mayor it was a group called the standby volunteer task force now this is a network of of individuals that a few friends of mine and I launched just a few months ago because we saw what happened in Haiti people just came out of nowhere to help out I mean you saw those 49 different countries and we saw that after Haiti when the earthquake in Chile happened people came back some of the same volunteers came back and wanted to help again and new volunteers came back because the state was cheerios South America maybe they were from South America and they want to help and then we saw during the massive floods in Pakistani from the same volunteers who helped out in Haiti and Chile come back with new volunteers from
Southeast Asia coming on board to help out the same thing
happened with the Russian fires and so on and so forth so we figured is really something special here something that maybe we haven't really seen before why don't we just give this network of people um and made that's given the brand and it's given the face so we decided launched a standby volunteer task words and we now have more than 500 volunteers in more than 50 different countries around the world who become trained
and skilled in doing alive crisis mapping operations that's something that again we haven't seen and it was this team that we activated within an hour 2 after the request from culture to basically
create alive maps of Libya and I wanted to stage you words about the word volunteer because I think the word volunteer tends to come with a negative connotation sometimes you know you're volunteer here the amateurish and you're not really reliable
skateboarder or something that kind of like prejudice that happens the volunteers are self-selected they're the ones who decided joint because they want to
because they feel they want to make a difference because it means something to them and many of the volunteers are skilled
professionals so I'll give you just a few examples just in terms of who is part of this task force we have 1 person from Iceland who's had 16 years of experience in meeting certain rescue teams around the world we have uh another chap who toward with some engulf Garfunkel in the 19 eighties and he is something that we have an undergraduate student in Toronto who is a theater student who spends her evenings and weekends helping out and in mapping the mapping maybe and there's even a doctor in Samoa and there is an emergency and their site manager at Heathrow International Airport so basically after the last planes take off from
Heathrow Airport around midnight he jumps in spite the jump in the crisis not just to help them and the oldest
volunteer that recently joined is 85 years old which proves that it's never too late to join and try and make a difference in the world just from your own
laptop so I bet you're wondering how can you be comprises the upper right hand will have an answer simply send us an e-mail joint Standby Task Force . com and there's really no obligation that's really not our style what i goal is is to train people and how to do life crisis mapping operations we've got moderate to structures we've got workflows at all pretty self explanatory but a dedicated website so from that Working Group and to coordinate and 1 step as well so there is no obligation you
just wanna get trained on how to do likewise mappings simply drop us a note and just let you know that the UN changing even other groups are also come to us and join task force because they wanna get trained in how to do
that so love to have you on the OK we've we've talked about disasters crises and so on but of course we can ignore the fact that there but if you revolutions and and the Arab world over the past few months we saw that the protesters and Cairo and the cost of Egypt's Alexandria other cities but millions of people to the streets and is 1 of Egyptian activists noted that he she said you know we use Facebook to schedule a protest we we use Twitter to coordinate them and we use you choose to tell the world about so this is you know full well more more reflex around the world that was effected getting on Twitter getting on the social media tools and sharing information and coordinating but there's another reflex that we've seen starting to surface over the past couple years in mathematics so as soon as the
Internet was back online In in Egypt in Egyptian group set up a new CD map and if your eyes are better than mine you'll see that neural the domain names for 2 slash the or the extent civil resistance this group that every intention to use maps not lead to coordinate their efforts in the protests but also to map the crackdown by the Mubarak regime that the the violence and threats were actually
committing and 1 of the important feature of the usually
platform that helps with that and solidarity but not to trust me on this what you can do is you can subscribe to avert seeking go that map and you can point the cursor to make whoever your neighborhood is defined the radius of area of interest and and as soon as something gets mapped within a particular surface area you get an automated e-mail and or an automated text message this idea of providing you with with real-time situational awareness about what's happening when
when it's happening and importantly in real space meaning exactly where that particular event is happening that helps to close the feedback loop that allows you to perhaps have more information and hopefully make more informed decisions about what to do when you get that information ironically the I think that 1 of the most
important pieces of information that was circulated in the lead up to the revolution in the chip was on a 20 page 26 page PDF-document hundreds if not thousands of copies of this document was circulated in both the Cairo and Alexandria and this goes back to the base this was simply a very very well written strategy guide on how to coordinate and and strategize civil resistance down to the tactical level it's incredibly well written people who wrote decide on who knew exactly what they were talking about which equally interesting that a lot of this guide talked about movement about how to move around in the streets had recruit start a small alleyways right you build more momentum build more energy and then you fled into the avenues altogether to Schumpeter here square for the heck of it there is really In a way of science behind so resistance and purposeful it's deliberate planned calculated and this'll resistance needed was 1 of the most disciplined well carried out and well executed so resistance movement Ising long time and they went so far as to including screenshots from Google Earth of downtown Cairo in this in this 26 page guide outlining nowhere to move that maybe these areas you might get ambushed and so on and just trying to provide some informative guidance on on where we go and where not to go now this was on PDF document so this is all all static but there's no reason this needs to be static right and this is a great quote from US chief security officer in the US is incredibly pissed off about these real-time maps he's
just incredibly fed up his annoyed he's had at the same basically for crying out loud these real-time maps are basically as good as having your own helicopter and these bloody activists on these helicopters and that's not OK is really annoyed and you see the heightened only go as far as saying you know these real-time answer maybe even better than helicopter if you be distracted the crew what he means by that what he's worried about and rightfully so what if some activists set up a map and start mapping that you're headed to the palace to the presidential palace would have you you would in fact they're relating it the other way and headed to the prior to the Parliament's right you can start doing deception with pencil resistance so we thought to ourselves that's pretty neat happened we had we help them In this kind of helicopter building we we figured we all want to get activist any kind of helicopter we get actors the best kind of a helicopter but they can
possibly use right that's really because people off and so we started thinking ends With the help of
others was not just an idea we put 2 and 2 together and I think you familiar perhaps we're going look that even Facebook now he had this checkins idea right so was foursquare it's all very entertaining and that's
fine because you can network it connects you can check into Berlin and become the mayor of Berlin a badge and 10 points and you find out that
17 years of friends or in the public story would have so it's really need to connect people in its funds engaging with figure why can't we take this basic idea and and applied to the other from for other purposes so we just launched and who shady checkins we call it for short for checking
at South by Southwest just recently so it's still very very early in terms of the development of the CD CI but this is what it sort of looks like and then I insist that 1 up last nite for this conference so this is what it looks like if you get on your iPhone and download the apps you can go to the Republican and then what are the last nite and students work just a quick instant message writing a and member of a I'm excited and then you'll see that within 30 20 10 seconds it's posted there so what we're doing with this kind of checkins idea is we're looking at this idea of instant messaging but applied to mapping the chickens is like instant mapping the size of one-click mapping letting the world of whoever you want to know and I know about where you are and we
also figured we know why should there only the 1 square company or 1 all company these companies of for-profit nothing wrong with that but it's proprietary software you can have really your own foursquare so the check that we're developing and that's already available is free and open source there's no reason why you can't have your own Foursquare company and I know it's really disruptive but that's what we do so you can set up your own check system for boy
scouts or your company or you know you name and there's some navigation so if you want to play around with this all we have to do is you go download that usually . com and you'll see you can download it number of different mobile apps for the iPhone the Android and Windows Mobile and some Java apps well on the BlackBerry will come and later this year and then all you have to do when you open your act it a is pointed to rt 11 . Crowdmap . com and you can check in right now in mess around with it or you can go home and create your own chickens in the way we do that is you get a cut that . com I didn't mention Crowdmap before but really all is usually the platform but in the class it's a hosted version of the ship i from so conifers like the Google Docs of QCD matter download anything it's just in the in the class just start mapping the minute you think it would a smartphone app and then you anyway the good friends of ours did something even better in London and the student protests recently they developed a danger compass um and so the red points to where the cops are you wanna go in education in the green is a safe way out and because the cost of this tactic of basically circling the protesters and basically holding them hostage and so we're hoping to do something like this I think it's a phenomenal idea it's very intuitive and allows people to according very quickly so what's next well we've seen over the past uh at 6 weeks on attitudes 60 weeks so is more than 6 thousand
maps life maps using usually technology and launched in more than 40 different countries for basically in almost as many different reasons we election monitoring environmental monitoring human rights you name it you got an idea that can be mapped it's it's it's always something you can do work that's already been done before and this Russian if anyone had made a comment in recent block of that we have radio gave each event sound TV given image this mapping reflects that we're seeing now is sort of giving every event geographic locations almost in a way closing the circle of sensors that we want to have and just to make sure you don't think I missed the disparity depressed and violence disasters and so on leadership of from can be used to map whatever you want so this chapter cited that he likes burgers and he was a greater burden map of the United States to find out where the best burgers and I guarantee you that he didn't map all these 400 spots is a couple of hundred people who decided yeah wanted I wanted I have my we my say I wanna wanna say work with the best progress at a very similar dynamic that we see in wikipedia right why do people get Wikipedia and create articles you know 27 million pages with people want to have a voice in 1 January content they wanna share and
we're seeing this kind of dynamic and reflex now increasingly happening with maps so speaking of
food I just have a few more slides and also but the idea cannot feeding we talked a lot about callers sources but because feeding is really important and what cutting is is basically what you see on this in the categories section this was the 1st pushing the map and decided to divide the categories between the problems and solutions and that's really I think a very pivotal uh evolution if you like and how we use these maps because clearly in a disaster and crisis this was during 1 of the worst snowstorms in Washington DC completely paralyzed the city nothing was moving the the official responders were completely Office of overcapacity and so we know that in disaster were not affected were not equally vulnerable range for political social economic historical reasons different communities different populations have different levels of vulnerability so those who are more woman who are more affected centered text messages need help and the part of this society that is less affected can help can offer help and you she wants to offer help right so if we provide this kind of solutions and problems we compresses the problems but we can maybe also causes solutions specially if we start connecting and matching solutions in problems like having a match dot com if you like not data but for disaster response to connect people I think this will really be 1 of the keys
to building more resilient societies because disaster responders cannot be everywhere at the same
time just like the journalists and Kenya cannot be everywhere at the same time that the crowd is always there neighbor is always there so why not drawn this because by definition the 1st responders in a disaster or the disaster-affected population and this has since been used in Russia during the massive forest fires this was the largest crowdsourcing exercise ever carried out in Russia this is just the beginning of latency that many events but a volunteer group again separate call center because elderly people were not going online and they would do the matching by a call
center and it showed very very clearly in a way that will the limitations Russian statehood it showed that the Russian government was definitely control and did not was not on part in a in being able to provide this kind of response so the last couple slides we talk about technology and the guy no I'm excited about technology for sure but I want I want to be very clear that technology is at most 10 % of the solution at least that's what we believe that what we say that should right the technology is the easy bit you are now setting up a card massing of a check and system is easy it's the other stuff that the other 90 % that's difficult and that we
we just better not forget or ignore right I
promise you that downloading the usually platform will not automatically give you a stack training
finding a media strategy and outreach strategy in an evaluation framework and a new name and all that stuff is the other human stuff you like which is important stuff that needs to happen in order for that 10 % to really make a difference and that 90 per cent is not there you know we've just order 10 % on a final exam that's the definition of failed so knowledge inside and so on but you have to 1st focus on people then
process and then the technology OK last class slide for real this time and then I'd like to take your questions I just wanted end on 1 of them has a more personal note in terms of what all this means to me that by paraphrasing a good friend of mine who works for the New York Times he wrote recently in a in a really great out there you know they say that history is written by the victors but now today on like 1994 before the victors away and indeed if they when there is a chance to scream out with a text message a text message that will not and a text message that will in fact remain immortalized on a map for the world to bear witness so what would we know about what passed between the Turks and the Armenians the Germans and Jews the Hutus and Tutsis if every
1 of them had had the chance before the documents to declare for all time I was here and this is what happens to me thank you very much I
have now anymore has I I don't think you for your younger very enthusiastic and talk and I was taking tree said about using a mapping in during tasks really and in the middle whereas happening right now and I was wondering if
he's in this also extremely vulnerable to lot vocoder and to and you you you get the example that activists could obfuscate their actions but just as well could could state
mislead the activists and edit much less risk than if they have to go on the graph so do you have some kind of solution on the way to go there that's really really important question thank you very
much for proposing technology can be used for good and ill I think the way that we use technology and in a way just reflects our values as human beings and reflects how we think and how we feel about life sometimes and there's absolutely no doubt and we've seen this and this is not new in terms of social media but repressive regimes have been using technology for many many years decades to to repress to basically have that advantage and all all all all give you a couples of examples as as have sensors and then we know if I if I don't hopefully the answer questions but but 1st of all the Libya crisis the 1 that you saw there that's a public version of the crisis that there is a passive and active the public version is on a 24 hour time delay and it's also redacted you don't get the full description just get the title and and that's in part
because we realize that yes you can give the
UN better situational awareness with a flight that hectic gifted all the forces that situation when so because we the flight that the UN and other humanitarian assistance using was a passive that which have more content and I was like that for that particular this and whether that's
enough I honestly I don't know what's really In a way ironic is that it's the 1 that wanted the
public version we were not going to make public and then within like 3 or 4 datasets we make some of this problem
and and and so we did and I'll give you another example that's that's not particularly funny but clearly these regimes are becoming more sophisticated than not because stupid so you so what happens in in Tunisia who according to some of the Tunisian actors like some it was a Facebook revolution result happening in Egypt as well what we think happened in this again but what happened was a few days before the Sudanese activists themselves decided hey we want a couple protest is well we want the world to see what is happening in Sudan a Facebook appear appears and the state hate joined the protest down to the square to block in January 30 so all these these
activists and got together they get really excited so what happens is you Mubarak Philbin non-lethal they show to the squared it turns out it was to be shared government that set up that facebook they got arrested because tortured began beating the got passwords for guy
Facebook e-mails all taken so I mean yes the answer is particularly dangerous and we have to be very careful so 1 of the things we've done if you we have a lot of the standby volunteer counselors and then we basically we're not all this lessons learned and best practices and gotten other people who were more experts and we are to chime in and help us develop recall that security and effects of like mapping hostile environment so if you can add to that blogposts really helpful well she also would
like to address the problem also very much like the the project that that you've presented and I just wonder if you know like you for example described them all these where branches popping up people you know in and organizing sentence to he he he matched with data separated from short training some instructions and then you go in and in in is such a serious serious situation like a crisis so and I just want to know about the food the problem that the at verification of data you say
you know you know that kind of like looking all over for kind of sources in the center of mass media social networks etc and you're working with all these volunteers so you know the the classical problem of I think all sorts
of like you know crowdsourced projects that deal with the intent of the intelligent all data and and you've you've
mentioned in you mentioned below you've described your project as some kind of like well wikipaedia version for the max something and with you in Wikipedia the edit wars so that would be like kind of the point that I'm of feeling it you know like who is who is sort of like in charge of you know like kind of like you know taking the responsibility of you know the sort of like you know by the data knowledge right now that's another entirely important
question I use so so 1st what just that
solution that group the company doesn't we don't get involved in 99 % these maps to its other people around the world
and when you download you should probably have map or what have you you are moderate your group your organization you're volunteers who you know you decide what gets published not all the content that gets published on a map on
initiating map this 1st has got to be moderate 1st got approved so if you don't I think that the information you see accurate would have you don't have to make it you have to make a public in terms of how you evaluate its information there having think different ways it's clearly a challenge and 1st thing i'd say there is but not in city confuse uh who she was crowdsourcing for people with the UN is Libya they have their own estimates numbers for Libya Egypt
and Tunisia and their staff or texting
information so that more trusted content and the professionals right Al-Jazeera did the same thing if you is back in Gaza their journalists who were in Gaza were texting tweeting life to the that so it doesn't have to be open that's 1st that the and if it is open I think there are a couple
ways that you can go about it verifying validating 1 is what the Egyptians did in November and December when they use platform for monitoring the parliamentary elections the product of the cold which I had uh as you may
remember bottom allowed any international observers to come and so this is your you said you know screw that we're going to ourselves and what they did is they work with a seasoned professional journalists from the Thomson-Reuters conditions who had 20 years experience and choose the ones that are and this is how we verify information journalism and which should remember that journalists the good ones are very good at doing this is what journalists do very well good ones like the filtered invalidate the follow follow-up they have sources in China and so on so she did not those
guidelines which you have a company gets on the Web site you know there's 3 different independent reports on SMS 3 different numbers describing the same event and you can use you perhaps you have 3 3 yeah With this it's not that's not a guarantee and be the 1st to admit that and she also I think that once we have 2 pictures about the same event will marketers as and so on verified and also video footage and they were able to verify 91 % of about 3 thousand reports that were crowdsourced using these methods and following up by the way there was a lot of trouble because once again and again and you information by tweeple estimates economy back up and get more information for the most but it this really happened or you have to use a massive network of bloggers who also demonstrates verified and all of them in to cricketer points 1 is something I was just a cake is done in what they did during the violence in the south last year is this woman who has an NGO Skype study
described with her friends just start talking about what's
happening within 2 hours 2 thousand people across the distance had jumped the step to join the sky and they were very frank verifying information in real time there were filtering and they found out that was there were rumors and text message was ruled that the Uzbek army was invading the cell so 1 of the people on understand that I have a friend who works in the border asking guys like takes a picture is nothing you know army and they got the word out by by the media and by
broadcasters and same people this is completely false
so it's not possible it is a challenge because the real time aspect of it not lookup swift river twitterers another project from site that's it combines human curation with automated natural language processing to cluster events and triangulate and create probabilities costs what is the probability that this is what happens when you have some text messages to tweets 1 video and 1 article
from BBC news but I wanna to integral part to the question the issues waiting so if have the the head we have in the collection and yet who spoke about the fact
that have introduced in fact that idea authorities just life that question had development on that project after seeing it's going better now than it was it took a while to get to the stage so the last the latest developments that happened over the last few months now I'm more compelled to use it to be completely frank enough uh it wasn't quite there yet but now you have the clustering mechanism you have a filtering mechanism that allows you to you know because you decide what sources you wanna follow by the way you just assign resources want all and then to occur pushes those reports to you and which ever this you can vote on the report saying yes this is relevant or irrelevant yes this is accurate or I know that this is an accurate and the algorithm basically learning instances of clearly this present and this Twitter users accurate some other questions anymore but this user is interested in this kind of information with these kinds of keywords so I'm going to give her hand more that information and you can start with any you know it depends on how much information is coming in but we did this for Libya and the UN Yusuf Olivia within about an hour and a half we had a pretty neat stream of filtered out relevant and
uh content that could be considered more reliable so it's free and open source so if you have feedback and how we can improve it please please get in touch at at my early the Germans phagosome such null and then you
room my
rule
Task
Textur-Mapping
Berline
Forcing
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Normalvektor
Touchscreen
Schätzwert
Selbst organisierendes System
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Hypermedia
Inverser Limes
Kanalkapazität
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Integral
Videospiel
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Textur-Mapping
Facebook
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Eins
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Gruppenkeim
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Stellenring
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URL
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Computeranimation
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Subtraktion
Besprechung/Interview
Gruppenkeim
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Frequenz
Raum-Zeit
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Datenmanagement
Rechter Winkel
Datentyp
Information
Hacker
Softwareentwickler
Gerade
Verkehrsinformation
Unterring
Facebook
Betragsfläche
Selbst organisierendes System
Gemeinsamer Speicher
Blackbox
Term
Raum-Zeit
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Datenmanagement
Endogene Variable
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Schreib-Lese-Kopf
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Nichtlinearer Operator
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Office-Paket
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Twitter <Softwareplattform>
Hypermedia
Grundsätze ordnungsmäßiger Datenverarbeitung
Strategisches Spiel
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Bildschirmsymbol
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DoS-Attacke
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Datennetz
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Gruppenkeim
Ruhmasse
Zahlenbereich
Computeranimation
Dichte <Physik>
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Portscanner
Task
Forcing
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Hypermedia
Mapping <Computergraphik>
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Task
Metropolitan area network
Textur-Mapping
Nichtlinearer Operator
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Whiteboard
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Subtraktion
Web Site
t-Test
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Eins
Task
Textur-Mapping
Metropolitan area network
Datenmanagement
Forcing
Mereologie
Nichtlinearer Operator
Textur-Mapping
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Wechselsprung
Notebook-Computer
COM
Datenstruktur
E-Mail
Computeranimation
Task
Metropolitan area network
Textur-Mapping
Facebook
Twitter <Softwareplattform>
Mathematik
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Verbandstheorie
Hypermedia
Gruppenkeim
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Gruppenkeim
Baumechanik
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Systemplattform
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Textur-Mapping
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Echtzeitsystem
Flächeninhalt
Flächentheorie
Vorlesung/Konferenz
Maßerweiterung
Message-Passing
Gammafunktion
Cursor
Rückkopplung
Impuls
Hecke-Operator
Extrempunkt
Information
Raum-Zeit
Computeranimation
Übergang
Homepage
Metropolitan area network
Textur-Mapping
Reelle Zahl
Rotationsfläche
Elektronischer Programmführer
Computersicherheit
Baumechanik
Ereignishorizont
Entscheidungstheorie
Office-Paket
Arithmetisches Mittel
Energiedichte
Echtzeitsystem
Quadratzahl
Flächeninhalt
Rechter Winkel
Strategisches Spiel
Information
Ising-Modell
Metropolitan area network
Textur-Mapping
Rechter Winkel
Momentenproblem
Gebäude <Mathematik>
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Reelle Zahl
Computeranimation
Facebook
Punkt
Figurierte Zahl
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App <Programm>
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Physikalisches System
Hecke-Operator
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Quick-Sort
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Softwareentwickler
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Subtraktion
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Klasse <Mathematik>
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Versionsverwaltung
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Euler-Winkel
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Textur-Mapping
Arithmetische Folge
t-Test
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Unruh-Effekt
COM
Ereignishorizont
Schnitt <Graphentheorie>
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Humanoider Roboter
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Quick-Sort
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Kategorie <Mathematik>
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Versionsverwaltung
Term
Aggregatzustand
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Quadratzahl
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Rotationsfläche
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Notepad-Computer
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Aggregatzustand
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Textur-Mapping
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Passwort
Softwareentwickler
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Wellenpaket
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Verzweigendes Programm
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Quellcode
Quick-Sort
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Punkt
Extrempunkt
Endogene Variable
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Quick-Sort
Computeranimation
Schätzwert
Textur-Mapping
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Zahlenbereich
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Videospiel
Stab
Quellcode
Biprodukt
Systemplattform
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Eins
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Minimum
Luenberger-Beobachter
Inhalt <Mathematik>
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Schätzwert
Beobachtungsstudie
Web Site
Subtraktion
Punkt
Datennetz
Web log
Stochastische Abhängigkeit
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Ruhmasse
Ereignishorizont
Computeranimation
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Zellularer Automat
Prozessautomation
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Berline
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Computeranimation

Metadaten

Formale Metadaten

Titel Changing the World, One Map at a Time
Serientitel re:publica 2011
Teil 02
Anzahl der Teile 68
Autor Meier, Patrick
Lizenz CC-Namensnennung - Weitergabe unter gleichen Bedingungen 3.0 Deutschland:
Sie dürfen das Werk bzw. den Inhalt zu jedem legalen Zweck nutzen, verändern und in unveränderter oder veränderter Form vervielfältigen, verbreiten und öffentlich zugänglich machen, sofern Sie den Namen des Autors/Rechteinhabers in der von ihm festgelegten Weise nennen und das Werk bzw. diesen Inhalt auch in veränderter Form nur unter den Bedingungen dieser Lizenz weitergeben.
DOI 10.5446/20860
Herausgeber re:publica
Erscheinungsjahr 2011
Sprache Englisch
Produktionsort Berlin

Inhaltliche Metadaten

Fachgebiet Informatik
Abstract Maps are changing our world in ways we could hardly imagine just a few years ago? This presentation will explain why, giving a real world examples ranging from Haiti and Egypt to Libya and Japan. Today's maps are live maps that combine crowds and clouds to drive social change. The presentation will highlight the latest in the field of crisis mapping by drawing on the remarkable efforts of a new initiative called the Standby Volunteer Task Force.

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