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Building the digital accommodation and hospitality ecosystem of the future

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 Malang, Jörg Biermann, Martin Lesch, Tilman Feldman, Darryl

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Building the digital accommodation and hospitality ecosystem of the future
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142
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188
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CC Attribution - ShareAlike 3.0 Germany:
You are free to use, adapt and copy, distribute and transmit the work or content in adapted or unchanged form for any legal purpose as long as the work is attributed to the author in the manner specified by the author or licensor and the work or content is shared also in adapted form only under the conditions of this
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Abstract
The ongoing digitalization of the travel space exposes game changing opportunities and challenges for both businesses and customers. A growing distribution of customer interaction across online and offline touch points as well as an urgent need for just-in-time travel anywhere and at anytime require established OTAs to solve yet unforeseen technical challenges.