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Communicating CryptPad

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Communicating CryptPad
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637
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CC Attribution 2.0 Belgium:
You are free to use, adapt and copy, distribute and transmit the work or content in adapted or unchanged form for any legal purpose as long as the work is attributed to the author in the manner specified by the author or licensor.
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Abstract
CryptPad is an encrypted and open-source collaboration suite. One year ago I joined the team as a designer. In this talk I will present some of what has been achieved and reflect on the challenges ahead. When I joined CryptPad in November 2019, the project had already been operating for a few years. Like many open-source projects it was lacking on the design front and I was brought in to "improve the user experience". This broad task takes on many forms, but they all boil down to one thing: improving communication. Whether in UI design, UX writing, answering support tickets, writing documentation, or visual identity, all of my work to date has been about how CryptPad communicates. I did not set out to re-invent everything from scratch but rather aimed to consolidate what was already there and to make the software more legible in a broad sense. This includes the strategy for implementing design changes gradually, negotiating immediate demands (e.g. implementing a new feature) and longer-term ambitions (e.g. rebranding) all while adhering to the release cycle. In this talk I will highlight examples of design improvements achieved this year, from specific features to the release of our documentation and our upcoming 4.0 release with a new visual identity. I will also reflect on the next major challenge: accessibility.