Caseworkers try to help unemployed people to find work, providing support and assistance in regularly scheduled meetings. In this video, AMELIE SCHIPROWSKI seeks to quantify the economic value of these caseworker meetings. * Relying on data from Swiss unemployment registers and focusing on the impact of unplanned caseworker absences, Schiprowski identifies a clear correlation between the frequency of caseworker meetings and the length of time a jobseeker spends out of work. * Schiprowski also identifies significant variation in outcomes between different caseworkers and the effort to pin down what skills are most relevantin this regard is a clear focus for research going forward. * 0:00 Question 1:07 Method 2:47 Findings 5:27 Relevance 6:27 Outlook